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Customer reviews: Magic 360

Develop by Magic Toolbox

Reviews (43)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about "Magic 360". They appreciate its simplicity, effectiveness, and the emphasis on a one-time fee payment model. While some users have concerns about certain functionalities being slightly cumbersome, they praise the support team for their prompt and efficient service.

Key Strengths

  • Ease of use and simple setup process
  • One-time fee, no recurring monthly costs
  • Excellent customer support and quick response times
  • Ability to have professional photos integrated seamlessly
  • Enhances customer engagement by providing interactive 360-degree product views
  • No negative impact on store speed

Common Concerns

  • Zoom feature on mobile devices can be buggy
  • Background uploading of photos could improve productivity
  • Initial setup and usage may feel non-intuitive to some users
  • Spin performance can appear jerky without correct settings

Final Thoughts

"Magic 360" is well-received by merchants for its effective and user-friendly approach to displaying 360-degree product views. Its pricing model is a significant advantage over competitors. Despite minor concerns about certain features, the app's robust support team and positive impact on customer engagement make it a recommended choice for many businesses.

House of Habanero

Dec 10, 2024  on Shopify

After trying several 360 spin apps I stumbled upon magic 360 and it is a game changer! Very simple to use and the one-time fee is refreshing, and totally worth it. My only gripe would be that on mobile devices the zoom feature on the front end is a little buggy but apart from that such a great piece of software that does the job effectively!

Waveband Communications

Sep 24, 2024  on Shopify

Overall an easy app. Love how its only a one time charge. We got professional photos of our products taken by a company they recommended that did a great job (The Spin Guys). Compiling all 36 photos in the app is super easy and the spins turn out flawless. Only downside is I wish photos would load in the background so I can continue adding photos to other products. When uploading just be aware it will take some time if you have a lot of products.

SWAG Boxers

Jul 15, 2024  on Shopify

Great app and great tech support! They replied quickly to my message and resolved the issue I was having extremely quick. Great communication and very friendly. Thanks again for all your help!

Deliska-H

Jul 09, 2024  on Shopify

Impeccable customer service. Solution implemented by a technician less than an hour after my first email. This is what will make me buy your solution rather than another. Thanks again for your help.

The Stash Shack

Jun 13, 2024  on Shopify

Gallery works very well. Support was great and helped us set up the app in our custom theme. Even helped us to match some functionality our regular gallery has. We really appreciate the extra effort the app team offered. Thanks :) Great

Mascullino

Apr 04, 2023  on Shopify

App works great, no negative impact on store speed + support received has been tremendous (even before we purchase the license) and were still on trial version. Thanks Igor and whole team!

Cricket World Moorabbin

Jun 25, 2019  on Shopify

AMAZING PRODUCT AND ON THE ODD OCCASION I NEED SUPPORT IGOR LITERALLY ANSWERS WITHIN MINUTES! HIGHLY RECOMMEND!

Conrad Hasselbach Shoes & Garment

Oct 12, 2018  on Shopify

great app!! outstanding support (within a few minutes)!!, fully recommended!! Thank you for the great adjustments to our shop design

Baby Bootique 2

Apr 14, 2017  on Shopify

Great app and excellent support. The Magic 360 script gives our customers a better look at our products while they browse and it has increased the customer's engagement with our website.

DarqMatter Design|Premium Lifestyle Visionaries|Official Online Shop

Nov 27, 2014  on Shopify

Great app! Does exactly what is advertised. I've researched a couple of the other 360 spin apps on shopify and in my opinion Magic 360 out weighs them from the standpoint of having the ability to pay one price and you can add as many spins as you like. No monthly bills is a plus. The reason I'm giving this app 4stars in only because I would like to see the spin perform a little more of a smooth spin, its just a little too jerky. I've tweaked the setting many times and cannot come up with the perfect setting for a smooth seamless spin, however.. don't get me wrong, the spin looks fantastic!! Hopefully Magic 360 will address this issue and I'm all in for the 5stars.. [EDIT] The Support at Magic360 is awesome. Paula is fantastic, As I stated in my original review,"The reason I'm giving this app 4stars in only because I would like to see the spin perform a little more of a smooth spin, its just a little too jerky" Paula was able to come with the right solution to get me the smooth spin I was looking, therefore I think this app is worth the 5stars.. Thanks guys.. Keep up the good work!

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