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Customer reviews: SpurIT: Loyalty Points Manager

Develop by SpurIT
<h3>What Merchants Think</h3> <p>Merchants generally have a positive view of the "SpurIT: Loyalty Points Manager" app. It is praised for being user-friendly and providing excellent customer support. Many users believe it is a valuable tool for managing loyalty programs effectively.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding customer support available around the clock.</li> <li>User-friendly interface that simplifies loyalty program management.</li> <li>Ability to run loyalty campaigns quickly and efficiently.</li> <li>Affordability, making it accessible for small businesses.</li> <li>Feature set sufficient for startups and small businesses.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limited customization options compared to other, more expensive apps.</li> <li>Lacks detailed referral tracking information.</li> <li>Some features are described as "bare bones" and could be enhanced.</li> <li>Possible improvements needed in customization, such as user interface elements.</li> </ul> <h3>Final Thoughts</h3> <p>"SpurIT: Loyalty Points Manager" is highly recommended for small to medium-sized businesses looking for an affordable and efficient loyalty program solution. While there are areas for improvement, particularly in customization and feature set, the exceptional customer support and ease of use make it a worthwhile investment.</p>

Reviews (51)

Overall rating
4.3

What Merchants Think

Merchants generally have a positive view of the "SpurIT: Loyalty Points Manager" app. It is praised for being user-friendly and providing excellent customer support. Many users believe it is a valuable tool for managing loyalty programs effectively.

Key Strengths

  • Outstanding customer support available around the clock.
  • User-friendly interface that simplifies loyalty program management.
  • Ability to run loyalty campaigns quickly and efficiently.
  • Affordability, making it accessible for small businesses.
  • Feature set sufficient for startups and small businesses.

Common Concerns

  • Limited customization options compared to other, more expensive apps.
  • Lacks detailed referral tracking information.
  • Some features are described as "bare bones" and could be enhanced.
  • Possible improvements needed in customization, such as user interface elements.

Final Thoughts

"SpurIT: Loyalty Points Manager" is highly recommended for small to medium-sized businesses looking for an affordable and efficient loyalty program solution. While there are areas for improvement, particularly in customization and feature set, the exceptional customer support and ease of use make it a worthwhile investment.

Offspring24.ru

Jul 21, 2021  on Shopify

Отличное приложение, потрясающая поддержка! Обращалась несколько раз, все очень оперативно и терпеливо помогли решать!

EcigUAE.com

Aug 22, 2020  on Shopify

Outstanding service, they are available around the clock and help you with every inquiry you might have. The only issue i have is that the system does not provide details on who referred who, which is quite important. If you take that out of the equation, of provide details who referred who, I truly beleive they would be the best APP providore on shopify!

De Toyz Shop

Jan 10, 2020  on Shopify

I like this app. I was having some issues when I first installed it but the support given by the team was good and solve my problem. Thanks.

CSM24 Store

Jul 22, 2019  on Shopify

The best loyalty app in the app store. Let your customers enjoy buying more! My loyalty campaign running in five minutes. The support team is awesome! Tons of settings to make it work the way you need. Must have app!

grizas.com

Jul 14, 2019  on Shopify

Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.

Made for you by Hannah Q

Jul 14, 2019  on Shopify

A customer was having a few issues ordering with her loyalty points. I was able to get assistance quickly and Artem did an excellent job! He was informative, professional, and attentive. Great job! Thanks guys! www.madeforyoubyhannahq.com

One-Eyed Doll

Sep 22, 2018  on Shopify

Thanks Artem for helping solve our issue LIVE on chat and changing the color scheme for us! TEN MILLION STARS for customer support. This app has been AWESOME. Our fans love cashing in their points. Keep up the great work, and THANK YOU for making it extremely affordable btw. :)

Memefox

Aug 27, 2018  on Shopify

Great app. It has a lot of basic features and customization isn't too great, as in their current features are "bare bones" compared to other apps which offer more features (but cost a lot of money). Don't get me wrong though, even if I find it bare bones, it still provides features that are very useful and they are enough for upstarting businesses. It's definitely worth investing in this app. They are currently working a lot on this app too, so I am expecting more and more great features in the future! I have even recommended a few features to their support team which I hope they will implement. They also have a suggestion website. On another note, their support team is very helpful and do live up to the claim that they are readily available at all times. It only took a minute for a representative to chat with me within the app. It's a handy feature and you don't have to bother with emails when contacting them. Their team can help you with some more in-depth customization if you ask (such as replacing a background in the pop up). All you need to do is provide the graphics and make them yourself / find the dimensions you need. Here's a few features I would like to have in this app (I might go back and add more in the future): - Points gained on account creation or customer set birthday. - Points gained through email newsletter signup by clicking a generated link in the email which can only be redeemed once per account. - Fully customizable pop up elements in a UI (e.g. being able to edit heading color title, background image, buttons and more from within the app without using coding).

Helshop

May 24, 2018  on Shopify

I have almost tried all loyalty apps on Shopify. This one from spurit is the most easy-used and easy-undstanded one. No massive coding. First class service from the support team - help with all translation and colour editing. Thank you.

Gamers247

Mar 28, 2018  on Shopify

For a free app its great however it could use a few more features that other apps have which is why we have only given it a 4 star rating. Feel free to check it out at our website. www.Gamers247.co.uk

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