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Customer reviews: Loyal • Customer Segments

Develop by Shopify

Reviews (11)

Overall rating
5

What Merchants Think

Overall, merchants have a very positive perception of "Loyal • Customer Segments." They find the app extremely beneficial for understanding customer behavior and easy to integrate into their existing systems. Many appreciate its ability to simplify customer segmentation and enhance marketing strategies, making it a valuable tool for businesses of all sizes.

Key Strengths

  • Excellent customer service
  • Ease of setup and use
  • Powerful insights for marketing and segmentation
  • Integration with other platforms like Klaviyo
  • Usefulness in improving customer retention
  • Free to use, offering great value

Common Concerns

  • Concerns about the continued availability of the app at no cost
  • Some users are still exploring the app's full potential and features

Final Thoughts

"Loyal • Customer Segments" is highly regarded as a useful tool for understanding and segmenting customers, which enhances marketing efforts and customer retention. Its ease of use, robust features, and great customer service make it a recommended app for Shopify merchants. The potential future costs are a concern for some, but overall, it appears to be an excellent investment for businesses seeking to streamline their marketing strategies.

NRBY

Dec 15, 2024  on Shopify

Great customer service and extremely easy to set up. Insights are very useful for a small brand like ours. This will make segmentation much easier going forward.

RevitalTrax Italia

Jan 03, 2024  on Shopify

This app is very useful to better understand customer behaviour over the time. Easy to install and great customer service.

Fliainy

Nov 11, 2023  on Shopify

Hugely underrated app. Because it allows you to tap into RFM. I wish fewer people would know about this app, but in reality is so great that every Shopify business owner should get it. And it's Free... so there's no reason for someone to not use it (but to be honest, not sure if they will keep it Free given how great it is).

LA PORTA DEI SAPORI

Jul 31, 2023  on Shopify

Uso questa app da tempo e la trovo ottima tra l'altro la sviluppano di continuo aumentando le funzionalità. Se desiderate sapere la qualità della vs clientela per poi intraprendere azioni di marketing è quella che fa al caso vostro. Consigliatissima

Simone Walsh Jewellery

Apr 06, 2023  on Shopify

This is a relatively simple app but it's incredibly useful and saves a lot of manual analysis. Being able to link the data to Klaviyo and use it to segment lists and trigger emails is a huge plus. We're looking forward to making even more use of this as we reassess our email flows. It will be great to see how this app evolves over time.

Scarlet Darkness

Jun 10, 2022  on Shopify

This app is so great,totolly free,scientific classification and targeted measures for each category of customers.recommend

Plum Organics NZ

May 09, 2022  on Shopify

I have just started the journey into customer segmentation, so this app is looking to be the perfect no-cost entry into digital marketing support. I'm still working through the details, but I can already give a massive shoutout to the developers for quickly adding POS data feeds to the app after requesting it less than 2 weeks ago. Impressive turnaround by Digismoothie!!!

CBDpharma.cz

Jan 27, 2022  on Shopify

Useful app for improving customer retention. App is data driven what helps you analyzing your own customers.

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