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Customer reviews: OTP Login with Phone

Develop by Shopify

Reviews (38)

Overall rating
5

What Merchants Think

Merchants generally appreciate the "Extendons OTP Login with Phone" app for its simplicity and reliability. It has proven to add a valuable layer of security to their websites via OTP verification, thus enhancing user trust and reducing spam. Additionally, the customer support team is frequently lauded for their promptness and effectiveness in addressing issues and accommodating customization requests.

Key Strengths

  • Simple and user-friendly interface
  • Effective OTP verification that enhances security and reduces spam
  • Highly responsive and supportive customer service
  • Flexibility and accommodation for custom requests and feature adjustments

Common Concerns

  • Occasional initial login/setup issues resolved by support
  • Desire for a dedicated customer support phone line for better communication

Final Thoughts

The "Extendons OTP Login with Phone" app has been positively received, offering a reliable security solution through OTP logins. Its ease of use, strong customer support, and customization capabilities make it a recommended choice among merchants looking to secure user authentication on their websites.

G2000 集團

Oct 07, 2025  on Shopify

Excellent support — personalized one-on-one assistance with quick responses. Highly recommended.

Merrigo Kidz

Sep 08, 2025  on Shopify

It has some very useful features like the instant pop-up on pressing 'buy it now', and the app has customization of what you want to communicate at every state of the logging in process. It pretty much solves all our problems as we were struggling with other apps earlier. Their support has also been very prompt in resolving few issues we had.

Nexokart

Mar 04, 2025  on Shopify

Best App for otp login and also good customer support.. Thanks extendons Team.

Elephant Shield

Dec 08, 2024  on Shopify

It Is best for mobile and send otp for login

TRAPO® Car Mat Malaysia

Dec 04, 2024  on Shopify

The app is very simple to use and the support is really helpful. Really thankful to the developers for helping us with customizations.

Baller Indonesia

Nov 05, 2024  on Shopify

We've been using Extendons on our site, and it's been a great addition. The plugin adds an extra layer of security with OTP verification, which has worked well for us by reducing the risk of spam accounts and improving user trust. When we needed some customization, the support team was responsive and helpful in making the necessary adjustments. Overall, it's a reliable tool that meets our needs, with good support for customizations.

Trapo Test 2.0

Oct 24, 2024  on Shopify

The app works like a charm. App support is amazing. They accomodated our request to only have the verification on the Sign up page. Would recommend them 100%

FalguniGruhUdhyog

Oct 23, 2024  on Shopify

Very best and helpful support system.

Jashvi Wholesale

Sep 19, 2024  on Shopify

We have been using this app from 2 years & it is hassle free, Customer support team is prompt & supportive for resolution

متجر تقييم

Aug 11, 2024  on Shopify

شكرا لكم يا أصدقاء جزاهم الله خيرا متعاونين ويساعدونك في حل مشكلاتك شكرا لك شكرا لكم والتطبيق رائع يسهل على عملاءك تسجيل الدخول الي متجرك عبر رقم الهاتف فقط

Glamour World Ayurvedic

Aug 10, 2024  on Shopify

Great support, They even checked the issues on the weekend until the issues were resolved. Appreciate it, team.

clearlabonline

Jul 10, 2024  on Shopify

Nice customer service. They instantly added a feature I requested. Very helpful app. Additionally, they quickly fixed the issue we were encountering. They are very responsive.

UTC Online

Jul 07, 2024  on Shopify

Very useful app. Team was super super helpful and didn't rest till my issue was resolved.

FunCorp

Jun 27, 2024  on Shopify

We have been using this app for OTP login for a couple of years now. This app has worked very well for us. Recently, we faced some issues with Google firebase, and their team replied to the queries on WhatsApp, and provided solutions almost immediately. Extremely impressed. Best of luck.

Re-Gift

Apr 24, 2024  on Shopify

Great customer experience. They've always been quick to address my special requests and find solutions. Great solution for OTP login - our website looks so much better with it.

Chumbak

Apr 03, 2024  on Shopify

Very helpful and quick help whenever requires

Wilqet

Apr 02, 2024  on Shopify

Wonderful, Even I recommend to all to use this app in shopifym, perfect support.

Shagun Saree

Mar 29, 2024  on Shopify

Initially there was some issue while login but Muzammil Malik has helped a lot and resolve the issue.

Melora

Mar 27, 2024  on Shopify

Great application to add OTP option on your website. The support is responsive and helpful in solving the issues. Thank you

Milga三木茶點

Mar 26, 2024  on Shopify

客戶服務很好,處理問題很快

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