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Customer reviews: Extendons OTP Login with Phone

Develop by Extendons
<h3>What Merchants Think</h3> <p>Merchants generally appreciate the "Extendons OTP Login with Phone" app for its simplicity and reliability. It has proven to add a valuable layer of security to their websites via OTP verification, thus enhancing user trust and reducing spam. Additionally, the customer support team is frequently lauded for their promptness and effectiveness in addressing issues and accommodating customization requests.</p> <h3>Key Strengths</h3> <ul> <li>Simple and user-friendly interface</li> <li>Effective OTP verification that enhances security and reduces spam</li> <li>Highly responsive and supportive customer service</li> <li>Flexibility and accommodation for custom requests and feature adjustments</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional initial login/setup issues resolved by support</li> <li>Desire for a dedicated customer support phone line for better communication</li> </ul> <h3>Final Thoughts</h3> <p>The "Extendons OTP Login with Phone" app has been positively received, offering a reliable security solution through OTP logins. Its ease of use, strong customer support, and customization capabilities make it a recommended choice among merchants looking to secure user authentication on their websites.</p>

Reviews (55)

Overall rating
4.8

What Merchants Think

Merchants generally appreciate the "Extendons OTP Login with Phone" app for its simplicity and reliability. It has proven to add a valuable layer of security to their websites via OTP verification, thus enhancing user trust and reducing spam. Additionally, the customer support team is frequently lauded for their promptness and effectiveness in addressing issues and accommodating customization requests.

Key Strengths

  • Simple and user-friendly interface
  • Effective OTP verification that enhances security and reduces spam
  • Highly responsive and supportive customer service
  • Flexibility and accommodation for custom requests and feature adjustments

Common Concerns

  • Occasional initial login/setup issues resolved by support
  • Desire for a dedicated customer support phone line for better communication

Final Thoughts

The "Extendons OTP Login with Phone" app has been positively received, offering a reliable security solution through OTP logins. Its ease of use, strong customer support, and customization capabilities make it a recommended choice among merchants looking to secure user authentication on their websites.

Tradeuz

Feb 14, 2025  on Shopify

STOP using or installing. If you use this application, be prepared that your credentials from Firebase and MSG91 will be visible to the whole world. And anyone can use your authorization data and reset your balance. Our security department did it in two minutes: - to find out that 162 stores were connected through them. - 66 of them have Firebase credentials and some of them have msg91. Contact Shopify for more details.

TRAPO® Car Mat Malaysia

Dec 04, 2024  on Shopify

The app is very simple to use and the support is really helpful. Really thankful to the developers for helping us with customizations.

Baller Indonesia

Nov 05, 2024  on Shopify

We've been using Extendons on our site, and it's been a great addition. The plugin adds an extra layer of security with OTP verification, which has worked well for us by reducing the risk of spam accounts and improving user trust. When we needed some customization, the support team was responsive and helpful in making the necessary adjustments. Overall, it's a reliable tool that meets our needs, with good support for customizations.

Trapo Test 2.0

Oct 24, 2024  on Shopify

The app works like a charm. App support is amazing. They accomodated our request to only have the verification on the Sign up page. Would recommend them 100%

Jashvi Wholesale

Sep 19, 2024  on Shopify

We have been using this app from 2 years & it is hassle free, Customer support team is prompt & supportive for resolution

متجر تقييم

Aug 11, 2024  on Shopify

شكرا لكم يا أصدقاء جزاهم الله خيرا متعاونين ويساعدونك في حل مشكلاتك شكرا لك شكرا لكم والتطبيق رائع يسهل على عملاءك تسجيل الدخول الي متجرك عبر رقم الهاتف فقط

Glamour World Ayurvedic

Aug 10, 2024  on Shopify

Great support, They even checked the issues on the weekend until the issues were resolved. Appreciate it, team.

Re-Gift

Apr 24, 2024  on Shopify

Great customer experience. They've always been quick to address my special requests and find solutions. Great solution for OTP login - our website looks so much better with it.

Shagun Saree

Mar 29, 2024  on Shopify

Initially there was some issue while login but Muzammil Malik has helped a lot and resolve the issue.

Melora

Mar 27, 2024  on Shopify

Great application to add OTP option on your website. The support is responsive and helpful in solving the issues. Thank you

Swarnak 24K Gold Ayurveda

Feb 29, 2024  on Shopify

One of the best review and support teams is awesome. I had received best support by Awais Bukhari, he was always helpful with my queries. All the best, keep rocking :)

Joyce pet club

Feb 13, 2024  on Shopify

This app is the perfect solution for OTP-based logins.Great customer experience and has been great supportive for any feature request and bug resolution.

Enroot Shop

Feb 02, 2024  on Shopify

Was having issues with the Plugin setup, I connected the Support team they were real quick and fixed the issues within 1 minute. Really loved and appreciate the Support, recommended to others

Shop | Yin N Yang Farms Pvt. Ltd.

Dec 18, 2023  on Shopify

The support team understood the requirement and resolved it. very satisfied with the support. I personally Would like to have a customer service number for better conversation though. but still, they are really quick to respond and resolve.

Howden

Dec 04, 2023  on Shopify

Excellent app, excellent customer service. We have a few custom requests which were handled quickly. Thanks again.

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