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Customer reviews: B: B2B Lock, Login & Password

Reviews (628)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

BlancOne® Pro

Jul 02, 2024  on Shopify

Fastest customer support and problem solving that anyone can ask! They take care of you really well and help you all the way. Big thanks to Emma for helping out and the engineers at B2B :)

Vietmex

Jul 01, 2024  on Shopify

ya da multicosmetics

Jul 01, 2024  on Shopify

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

Techpro

Jun 30, 2024  on Shopify

I've had a fantastic experience with BSS! All my three stores are using the same app.Their service and products are top-notch. The app was not only easy to use but also incredibly effective for my needs. The support team was exceptionally helpful, promptly addressing any questions I had. Overall, I highly recommend BSS for their excellent service, user-friendly products, and outstanding support.

Partnion

Jun 19, 2024  on Shopify

Great app and amazing support by Jolie!

Hair Luxury

Jun 18, 2024  on Shopify

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Staff Allocation

Jun 18, 2024  on Shopify

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

pacchetty

Jun 11, 2024  on Shopify

The support is really quick and Jocelyn has been super kind helping me customizing a css on a page!

COFYMI B2B

Jun 11, 2024  on Shopify

They offer the best, friendliest and quickest support I have experienced so far with any shopify app. If anything didn't work as planned it wouldn't take longer than a day and the support would already have taken care of it. Thanks guys!

Brownies voor bedrijven

Jun 10, 2024  on Shopify

I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, ​​Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, ​​Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!

Marmoset Found

Jun 05, 2024  on Shopify

Great app that allows us to control user access to our products with brilliant and fast customer support !

Sapiens Futé

Jun 02, 2024  on Shopify

Just had an amazing customer experience with the BSS team. They were extremely responsive (during business hours ;) ) and clarified my questions and concerns at every steps. The app works like a charm and is flexible enough to cover many of my needs. Thanks a million, I was nervous about the outcome, but reassured at every step of the process that someone was on it. The follow-up was beyond amazing! Thanks!!

Niyazi's

May 27, 2024  on Shopify

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue. Thanks Emma and Team.

All Purpose Creams

May 07, 2024  on Shopify

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

Innocent Clothing - Alternative Clothing Wholesale

Apr 24, 2024  on Shopify

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Greenover Sports

Apr 23, 2024  on Shopify

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Parrs Products Wholesale

Apr 21, 2024  on Shopify

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful!

iAM4u

Apr 20, 2024  on Shopify

I love the app! The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.

Dental Plus USA

Apr 16, 2024  on Shopify

This app did everything that we needed it to. But more importantly, the customer support was phenomenal. Emma and her team spent the weekend to make sure that our site functioned with their app. Couldn't be happier :)

selfactualize.net

Apr 08, 2024  on Shopify

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

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