B: B2B Lock, Login & Password logo

Customer reviews: B: B2B Lock, Login & Password

Develop by BSS Commerce

Reviews (615)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

Brownies voor bedrijven

Jun 10, 2024  on Shopify

I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, ​​Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, ​​Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!

Marmoset Found

Jun 05, 2024  on Shopify

Great app that allows us to control user access to our products with brilliant and fast customer support !

Sapiens Futé

Jun 02, 2024  on Shopify

Just had an amazing customer experience with the BSS team. They were extremely responsive (during business hours ;) ) and clarified my questions and concerns at every steps. The app works like a charm and is flexible enough to cover many of my needs. Thanks a million, I was nervous about the outcome, but reassured at every step of the process that someone was on it. The follow-up was beyond amazing! Thanks!!

Niyazi's

May 27, 2024  on Shopify

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue. Thanks Emma and Team.

All Purpose Creams

May 07, 2024  on Shopify

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

Innocent Clothing - Alternative Clothing Wholesale

Apr 24, 2024  on Shopify

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Greenover Sports

Apr 23, 2024  on Shopify

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Parrs Products Wholesale

Apr 21, 2024  on Shopify

Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful!

iAM4u

Apr 20, 2024  on Shopify

I love the app! The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.

Dental Plus USA

Apr 16, 2024  on Shopify

This app did everything that we needed it to. But more importantly, the customer support was phenomenal. Emma and her team spent the weekend to make sure that our site functioned with their app. Couldn't be happier :)

selfactualize.net

Apr 08, 2024  on Shopify

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

Weesgaard Dental & Kirurgi

Mar 25, 2024  on Shopify

Works as intended.

Ibergift

Mar 22, 2024  on Shopify

Suporte 5 estrelas. Esclarecimento imediato.

macseis

Mar 14, 2024  on Shopify

Must-Have! An App That Helps You From the First Moment 5/5 stars It is an incredible tool that has helped me in all aspects. Exceptional customer support: What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently. Easy to use: The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized. Exceptional team: I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app. In short, a 100% recommended app.

Queen Helena Ingrosso

Mar 14, 2024  on Shopify

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Decochamp

Jan 17, 2024  on Shopify

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration. 2. The UI-UX of the interface is friendly and easy to follow. 3. If you are a small store, I recommend the third plan because it provides more facilities. Thank you, guys—kisses and hugs from Japan.

Leeze B2B

Jan 08, 2024  on Shopify

The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.

Austin Wholesale Supply

Dec 13, 2023  on Shopify

love this app its exactly what i needed for our wholesale site. they are very helpful whan any troubles come up or if you need something custom. june was very responsive with all my questions

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