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Customer reviews: B: B2B Lock, Login & Password

Reviews (628)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

Dimensions Skin Care Distribution

Aug 27, 2024  on Shopify

This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!

Controlco

Aug 27, 2024  on Shopify

The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.

JLA Hospitality

Aug 22, 2024  on Shopify

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

Erium

Aug 21, 2024  on Shopify

Easy to use, very intuitive. Customer support works wonderfully!

Beeswax Works Wholesale

Aug 15, 2024  on Shopify

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

BeeKind Wholesale

Aug 15, 2024  on Shopify

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Gardens of the World Wholesale

Aug 14, 2024  on Shopify

This app is very easy to install. When I had an issue, Emma and the technician helped me very quickly! Great customer support.

West Durable Lighting

Aug 13, 2024  on Shopify

This app helped our store tremendously. Very user friendly and the support team responds super fast!

HYPEMAKERZ

Aug 07, 2024  on Shopify

great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.

Shlichus Market

Aug 06, 2024  on Shopify

Good stuff

Nandog Pet Gear™ Wholesale

Jul 30, 2024  on Shopify

Love the app and the customer service is very good.

Sichuan Taste

Jul 30, 2024  on Shopify

very good and friendly CS.

Ritchie's Gardening Wholesale

Jul 28, 2024  on Shopify

The B2B Lock password is exactly what we were looking for as a wholesale website. We needed to protect both our prices and cart page but wanted our product and description to be available. We needed a few app adjustment to fit our needs and the experts helped us immediately and fulfilled it without hesitation. We are so happy with this app and have no glitch issues. Thank you to the B2B team!

The Bottles BKK

Jul 28, 2024  on Shopify

Thanks Emma and support team. You definitely got it right. Well done.

Official GN Canada Wholesale

Jul 23, 2024  on Shopify

Wonderful app, functionality and A+ customer service. Special shout-outs to Emma, Namyr and others. Very quick and attentive.

www.kaandabeachlife.se

Jul 18, 2024  on Shopify

Great app and a great customer service, Emma is always very helpful!

Telopea Beauty Supplies

Jul 15, 2024  on Shopify

great app with great support

Tiptopcenter

Jul 15, 2024  on Shopify

I encountered a small problem after installation, but it was quickly resolved after contacting them. This software solved my needs. Thank you.

Centroingrossobimbo

Jul 10, 2024  on Shopify

Ottima app, i ragazzi sono sempre pronti e forniscono un ottima assistenza! Grazie di tutto

ThalesNano

Jul 10, 2024  on Shopify

The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)

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