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Customer reviews: B: B2B Lock, Login & Password

Reviews (628)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

MEGA SPA SHOP

Oct 27, 2024  on Shopify

My Store

Oct 23, 2024  on Shopify

Thank you Mida for your prompt responses and friendly attitude. The app does want I need and Mida was able to customise the password protected page for me to fit my aesthetics. Thank you for making the process simple and easy.

Bems Home

Oct 16, 2024  on Shopify

Perfect app for our secret sale page. Mida helped us perfectly and even coded some stuff which we never expected. 100% recommendation 100% satisfaction Thanks Mida! :)

Beck Objekteinrichtungen GmbH

Oct 14, 2024  on Shopify

Mein Anliegen wurde schnell gesichtet und dem Techniker mit der Bitte um eine zeitnahe Umsetzung weitergeleitet. Dies war innerhalb von 2-3 Werktagen umgesetzt und mein Anliegen damit behoben. Schriftlicher Chat Support ist super nett und sehr empfehlenswert. App funktioniert in allen ausgeschriebenen Funktionen super. Klare Kaufempfehlung.

GROŽIO ALCHEMIJA

Oct 09, 2024  on Shopify

Thank you Jolie for helping us to solve our problem so fast! Experience was smooth!

Luvik S.A

Oct 09, 2024  on Shopify

You installed the BSS app for a while and the truth is that it worked very well, we had a problem about the established rules, but the attention of Jolie and the developer Quan were excellent, friendly and very fast. In just a few hours they modified the rule for our website and it is working perfectly.

B2B

Oct 09, 2024  on Shopify

5 stars for the fast and kind support from Emma! Helps a lot to utilize the app to full capabilities.

Wholesale American Hat Makers

Oct 03, 2024  on Shopify

good support, does exactly what it is supposed to do. Jonas has been on point since day 1

Brand Activate x Proximo

Oct 03, 2024  on Shopify

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Chic And Unique Pack

Oct 02, 2024  on Shopify

B2B IS THE ONE FOR ME This app is fabulous. I was looking for a way to lock my wholesale page, and B:B2B Lock Password Protect offered just what I need. Emma provided outstanding customer service and even offered tech support. I also really liked that Google Meet was offered. This allowed me to talk and screen share with Emma, making the set-up process so much easier and stress-free. If you're looking for an app that is user-friendly and also offers excellent customer service, you found it. I suggest you ask for Emma!

LuxRussian

Sep 25, 2024  on Shopify

Great app ! This was what I was look for. Also the support is very good & profesional. They help you immediatly if there is any problem or something what I can not fix by myself. I reccomend it for sure.

Dental Club Weesgaard

Sep 25, 2024  on Shopify

Very good customer service. They always help me.

Total Liquor

Sep 24, 2024  on Shopify

pros: 1) The support team talks properly to the customer 2) They understand the customer's requirement very well and then give the proper solution. 3) If any issue comes up in the tool then they try their best to resolve it. 4) The tool is easy to configure 5) This tool fulfills the requirements I had.

WATC STUDIO

Sep 23, 2024  on Shopify

I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!

Capitalcliff Ltd

Sep 23, 2024  on Shopify

Very good helpful app. Even better support!

Made in Korea Trade GmbH

Sep 23, 2024  on Shopify

I used to have a different app before and was not satisfied at all. But this app is simply perfect! The BSS team always solves problems promptly, and the apps deliver what they promise! Finally, my hidden prices can no longer be found on Google. Thank you, BSS, and thank you, Emma!

Italiano Vero

Sep 17, 2024  on Shopify

I had some issues with setting the app and the support was quick fixing it. 10 stars

Pacific Multi Products Limited

Sep 04, 2024  on Shopify

The app works well, and the support team are amazing. Jolie was very prompt and got all the issues I highlighted resolved as soon as possible. I highly recommend this app as it is user friendly and works as intended.

Levi's World

Sep 03, 2024  on Shopify

App works exactly as described. Customer Service team goes above and beyond to help (Specifically Jolie). Overall, I have had a great experience with all aspects of the app.

N2

Aug 28, 2024  on Shopify

Works nicely, great staff that always answers in a timely manner and keeps you up to date even if there are any issues.

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