B: B2B Lock, Login & Password logo

Customer reviews: B: B2B Lock, Login & Password

Develop by BSS Commerce

Reviews (615)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

Chic And Unique Pack

Oct 02, 2024  on Shopify

B2B IS THE ONE FOR ME This app is fabulous. I was looking for a way to lock my wholesale page, and B:B2B Lock Password Protect offered just what I need. Emma provided outstanding customer service and even offered tech support. I also really liked that Google Meet was offered. This allowed me to talk and screen share with Emma, making the set-up process so much easier and stress-free. If you're looking for an app that is user-friendly and also offers excellent customer service, you found it. I suggest you ask for Emma!

LuxRussian

Sep 25, 2024  on Shopify

Great app ! This was what I was look for. Also the support is very good & profesional. They help you immediatly if there is any problem or something what I can not fix by myself. I reccomend it for sure.

Dental Club Weesgaard

Sep 25, 2024  on Shopify

Very good customer service. They always help me.

Total Liquor

Sep 24, 2024  on Shopify

pros: 1) The support team talks properly to the customer 2) They understand the customer's requirement very well and then give the proper solution. 3) If any issue comes up in the tool then they try their best to resolve it. 4) The tool is easy to configure 5) This tool fulfills the requirements I had.

WATC STUDIO

Sep 23, 2024  on Shopify

I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!

Capitalcliff Ltd

Sep 23, 2024  on Shopify

Very good helpful app. Even better support!

Made in Korea Trade GmbH

Sep 23, 2024  on Shopify

I used to have a different app before and was not satisfied at all. But this app is simply perfect! The BSS team always solves problems promptly, and the apps deliver what they promise! Finally, my hidden prices can no longer be found on Google. Thank you, BSS, and thank you, Emma!

Italiano Vero

Sep 17, 2024  on Shopify

I had some issues with setting the app and the support was quick fixing it. 10 stars

Pacific Multi Products Limited

Sep 04, 2024  on Shopify

The app works well, and the support team are amazing. Jolie was very prompt and got all the issues I highlighted resolved as soon as possible. I highly recommend this app as it is user friendly and works as intended.

Levi's World

Sep 03, 2024  on Shopify

App works exactly as described. Customer Service team goes above and beyond to help (Specifically Jolie). Overall, I have had a great experience with all aspects of the app.

N2

Aug 28, 2024  on Shopify

Works nicely, great staff that always answers in a timely manner and keeps you up to date even if there are any issues.

Dimensions Skin Care Distribution

Aug 27, 2024  on Shopify

This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!

Controlco

Aug 27, 2024  on Shopify

The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.

JLA Hospitality

Aug 22, 2024  on Shopify

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

Erium

Aug 21, 2024  on Shopify

Easy to use, very intuitive. Customer support works wonderfully!

Beeswax Works Wholesale

Aug 15, 2024  on Shopify

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

BeeKind Wholesale

Aug 15, 2024  on Shopify

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Gardens of the World Wholesale

Aug 14, 2024  on Shopify

This app is very easy to install. When I had an issue, Emma and the technician helped me very quickly! Great customer support.

West Durable Lighting

Aug 13, 2024  on Shopify

This app helped our store tremendously. Very user friendly and the support team responds super fast!

HYPEMAKERZ

Aug 07, 2024  on Shopify

great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.

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