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Customer reviews: B: B2B Lock, Login & Password

Reviews (628)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive perception of the "B: B2B Lock, Login & Password" app, praising its effectiveness in providing the necessary functionalities for a B2B platform, such as restricting access and hiding prices. Many reviews highlight the app's integration and ease of use, as well as the outstanding customer support team, which frequently exceeds expectations in resolving issues and customizing features to fit specific needs.

Key Strengths

  • User-friendly interface and easy to set up
  • Highly praised customer support team, responsive and helpful
  • Ability to hide prices and restrict content for non-logged-in users
  • Strong customization capabilities and adaptability to various themes
  • Enhances the professional B2B experience online

Common Concerns

  • Some issues with theme compatibility, though usually resolved quickly
  • Files left on the theme after app removal, which might require clean-up
  • Slight language barrier, as noted in a few reviews, but generally resolved
  • Some customers felt the need for higher-tier plans to access all features

Final Thoughts

The "B: B2B Lock, Login & Password" app is well-received for its functional role in setting up B2B stores, allowing merchants to efficiently manage access and pricing visibility. The customer support stands out as a major highlight, helping users navigate through any challenges. While there are some minor concerns, the app is highly recommended for B2B merchants who require a robust and reliable solution.

TAGZ

Mar 21, 2025  on Shopify

The app works very well and meets our expectations. The support is very responsive and super efficient. Thanks to them for their help with the setup. Great!

Meraki - Skin Care

Mar 13, 2025  on Shopify

They helped me even when i wasnt by the computer and was done as i wanted, so BIG thanks!

Mourning Hair

Mar 12, 2025  on Shopify

blashyshop.com

Mar 11, 2025  on Shopify

Great support and always very responsive and quick. The App is working excellent for me. We are more than happy

Fetch Grooming Supplies

Mar 10, 2025  on Shopify

We love the B2B lock app, we run a unique wholesale store and this app has made things so easy! Plus, Jonas one of the amazing support team members has been THE BIGGEST help ever in configuring our store and ensuring everything is set up exactly how we need it. Even if it wasn't a standard setting within the app, he's got the team working on getting it to do what we need it to. Jonas and I have spoken probably for like 2 weeks daily and every day he is so happy, friendly and so keen to help.

Part Wholesale

Mar 09, 2025  on Shopify

AH DIST

Mar 05, 2025  on Shopify

Working with BSS Lock team has been easy. The app is incredibly well-designed and does exactly what you need it to do. Anytime I’ve needed assistance, their customer service team has been quick to respond and always ready to help during operational hours. A special shoutout to Jonas—his expertise and support have been invaluable. I’m truly grateful for his dedication and look forward to continuing to work with this talented team. Everything they create is rock-solid and reliable!

MIZU Optical

Mar 05, 2025  on Shopify

They are very quick in responses and action. Work is done nicely.

Bema Botanical

Feb 25, 2025  on Shopify

CCTV Outlet Corp

Feb 19, 2025  on Shopify

We tried the B2B lock during a test period before going live and had to uninstall it because of other factors we were dealing with before the launch. The support team was gracious and supportive during this time and helped us to remove all coding from our theme even though we were not a paid customer. This tells me that they support customers and I would not hesitate to use their service in the future.

Wildlife World Trade

Feb 19, 2025  on Shopify

We've been using this app for a couple of years. Initially we used it to gate our wholesale site for non-logged-in users. Due to an internal decision, we decided to open it up but hide prices. We had an issue turning on 'Hide Prices' in the app and opened a ticket. Selina/Emma very friendly and the devs sorted the issue out the next day via a collaborator code.

Kissbel

Feb 19, 2025  on Shopify

He instalado B2B Bloq para ocultar precios en partes de mi tienda y Hill me ha ayudado a personalizar el código para conseguirlo de forma eficiente.

Simply Santé Wholesale

Feb 18, 2025  on Shopify

Selina was very helpful and quick to answer my questions.

Australian Lifestyle Products Shop

Feb 12, 2025  on Shopify

Been using the app for years without an issue, had something pop up today and as soon they got into view my problem they fixed it straight away. Great app

COLOR&BIZZ ACADEMY

Feb 06, 2025  on Shopify

Les applications facile a prendre en main et si besoin le service client par chat est trés efficace et reactif. Je suis tres satisfait de cette appli.

DD-Scientific

Feb 06, 2025  on Shopify

What makes an app is the support and these guys have been first class, even during Lunar New Year - thank you guys :-)

BIBS B2B DK

Feb 03, 2025  on Shopify

We have got great help by the support-team (Hill & Mida). They have made the solution fit all our needs in regards to our B2B platform. All with great expertise and positive attitude :)

SunMountainSports

Jan 19, 2025  on Shopify

Helpful and responsive customer support. My inquiry was resolved within 24 hours.

HUUB Design

Jan 19, 2025  on Shopify

Been using this App for a fair few years now, and it works so well. But the best thing is the customer support whatever you need help with and any questions, they are always there to help and resolve, very quickly as well.

Polymaker EU Wholesale

Jan 16, 2025  on Shopify

Great app

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