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Customer reviews: Langwill:AI Language Translate

Develop by Channelwill

Reviews (602)

Overall rating
4.6

What Merchants Think

The "Langwill: AI Language Translate" app receives a mix of positive acclaim and negative criticism from its users. Many commend the app for its excellent customer support, with swift and helpful responses from the support team. They appreciate its functionality in enabling smooth and accurate translation for multilingual sites. However, a few users have encountered challenges, such as billing issues and inadequate translation quality, leading to dissatisfaction.

Key Strengths

  • Excellent customer support with quick response times.
  • Seamless integration with Shopify and easy setup.
  • Ability to manage multilingual websites effectively.
  • Inclusion of multi-currency conversion features.
  • Helpful support in resolving technical issues.

Common Concerns

  • Billing issues related to misunderstandings of the free trial and charges.
  • Inconsistent translation quality, perceived as similar to Google Translate.
  • Technical issues resulting in lost translations and unstable operations.
  • Delayed or ineffective responses from technical support for some users.
  • Claims of unsatisfactory support and inadequate solutions provided at times.

Final Thoughts

"Langwill: AI Language Translate" is broadly seen as a useful tool for businesses seeking to expand their reach globally with multilingual capabilities. While its customer support and functional integration are highly praised, potential users should be aware of the occasional technical setbacks and billing issues that have concerned some reviewers. Overall, it remains a recommended option for many Shopify store owners.

Vesteka

Dec 17, 2023  on Shopify

This really looks to be the best translation app on the market - especially considering the price. The multi - currency converter is a great touch also, normally you'd have to pay for another multi - currency converter app, but the fact they've included it with the translator makes this so much more convenient. Great customer service that are on hand to help very quickly. They say 12 - 24hr responses but so far they've always responded immediately and resolved the issue quickly and efficiently.

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