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Customer reviews: Langwill:AI Language Translate

Develop by Shopify

Reviews (612)

Overall rating
4.6

What Merchants Think

The "Langwill: AI Language Translate" app receives a mix of positive acclaim and negative criticism from its users. Many commend the app for its excellent customer support, with swift and helpful responses from the support team. They appreciate its functionality in enabling smooth and accurate translation for multilingual sites. However, a few users have encountered challenges, such as billing issues and inadequate translation quality, leading to dissatisfaction.

Key Strengths

  • Excellent customer support with quick response times.
  • Seamless integration with Shopify and easy setup.
  • Ability to manage multilingual websites effectively.
  • Inclusion of multi-currency conversion features.
  • Helpful support in resolving technical issues.

Common Concerns

  • Billing issues related to misunderstandings of the free trial and charges.
  • Inconsistent translation quality, perceived as similar to Google Translate.
  • Technical issues resulting in lost translations and unstable operations.
  • Delayed or ineffective responses from technical support for some users.
  • Claims of unsatisfactory support and inadequate solutions provided at times.

Final Thoughts

"Langwill: AI Language Translate" is broadly seen as a useful tool for businesses seeking to expand their reach globally with multilingual capabilities. While its customer support and functional integration are highly praised, potential users should be aware of the occasional technical setbacks and billing issues that have concerned some reviewers. Overall, it remains a recommended option for many Shopify store owners.

Positran

Dec 02, 2025  on Shopify

Very good app, and nice customer service :)

RIDYART

Nov 25, 2025  on Shopify

Good Translate Tool ,Good service

Maranco

Nov 19, 2025  on Shopify

Kim and the app are getting a 6/5 star review if that was possible! The app is amazing compared to other apps I have used it is both better and cheaper. What more can you ask for!

Bike Tow Leash

Nov 18, 2025  on Shopify

Very quick and helpful customer service

Charlie Suede

Nov 07, 2025  on Shopify

Aesynctx INTL

Nov 05, 2025  on Shopify

kind, supportive, fast.

Corten House

Oct 30, 2025  on Shopify

Nice support

Vancasso

Oct 29, 2025  on Shopify

FJDynamics

Oct 28, 2025  on Shopify

响应特别快

The Cut BMX

Oct 28, 2025  on Shopify

Great service!

UNICOS BEAUTY

Oct 26, 2025  on Shopify

Really good experience not only the plugins itself, also for the best customer service

SASHAANT

Oct 23, 2025  on Shopify

Amazing experience thanks so much very easy application and helpful .

Nour Medical

Oct 15, 2025  on Shopify

BEST

Plastic Books

Oct 13, 2025  on Shopify

We’ve only used the app for a short time, but the experience has been excellent. The translation system is fabulous and accurate—it preserves meaning, tone, and nuances. Chat support was quick and helpful, resolving our questions right away. We’re very satisfied and recommend it for translating your Shopify store. Thanks!

Tallow

Oct 13, 2025  on Shopify

Gibutech

Oct 09, 2025  on Shopify

Extremely supportive, prompt response to enquiries with indepth knowledge

Potscape

Oct 05, 2025  on Shopify

Really Great Support! I didn't know that I would be charged automatically once I reach my credit limit. So I got charged extra. When I got to know about this, I uninstalled it, but I still got charged. After contacting the support team, they refunded me. That's really wonderful. Once I grow, I may use their app again. Thanks!

Pet Priority

Sep 16, 2025  on Shopify

Big thanks to the support team! The app works smoothly and makes translating my store effortless. Really happy with how easy it is to use!

Pet Valley

Sep 09, 2025  on Shopify

Dweky.se

Sep 02, 2025  on Shopify

This is one of my best apps, it works perfectly, suits my needs. The customer service is top notch.

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