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Customer reviews: Langwill:AI Language Translate

Develop by Channelwill

Reviews (627)

Overall rating
4.6

What Merchants Think

The "Langwill: AI Language Translate" app receives a mix of positive acclaim and negative criticism from its users. Many commend the app for its excellent customer support, with swift and helpful responses from the support team. They appreciate its functionality in enabling smooth and accurate translation for multilingual sites. However, a few users have encountered challenges, such as billing issues and inadequate translation quality, leading to dissatisfaction.

Key Strengths

  • Excellent customer support with quick response times.
  • Seamless integration with Shopify and easy setup.
  • Ability to manage multilingual websites effectively.
  • Inclusion of multi-currency conversion features.
  • Helpful support in resolving technical issues.

Common Concerns

  • Billing issues related to misunderstandings of the free trial and charges.
  • Inconsistent translation quality, perceived as similar to Google Translate.
  • Technical issues resulting in lost translations and unstable operations.
  • Delayed or ineffective responses from technical support for some users.
  • Claims of unsatisfactory support and inadequate solutions provided at times.

Final Thoughts

"Langwill: AI Language Translate" is broadly seen as a useful tool for businesses seeking to expand their reach globally with multilingual capabilities. While its customer support and functional integration are highly praised, potential users should be aware of the occasional technical setbacks and billing issues that have concerned some reviewers. Overall, it remains a recommended option for many Shopify store owners.

Snusmania.eu

Jun 11, 2025  on Shopify

Correction of statement. My money was wired back to my account and all is well. Takin my 2 stars up to 4 stars. Thanks for the costumer service.

SparkleSkin Korean Beauty Products Shop

Jun 11, 2025  on Shopify

Be Careful — Unexpected Charges Despite Free Trial Offer I installed this app today hoping to try it out, as they clearly advertise a 2-day free trial and only $1 for the first month. I initially selected the Grows plan, and then switched to the Premium plan — all within 30 minutes of installation. During this short time, I was twice prompted to approve a $1 charge, which I accepted, thinking this was part of the offer. But right after that, unexpected charges started hitting my card. First $49, then $72, and then more charges followed until there was no money left on the card. I still don't understand how this happened, especially when I never intended to go beyond the trial period. This experience was extremely disappointing and stressful. I do not recommend installing this app. Be very cautious with their pricing and payment system.

Longdan Official

May 13, 2025  on Shopify

Haven't tried the app yet, since the final decision is up to my superior. But the support from Nova (one of their staff) was very quick and delivered in a precise manner. If possible, hope we could work together.

Stitchdelight.net

Apr 28, 2025  on Shopify

Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.

PYEB

Mar 01, 2025  on Shopify

great app & great team works perfect and if something needs to be customized, the service is super quick and friendly

F.M.C.D. ONLINE STORE

Feb 20, 2025  on Shopify

サポートが充実している。また、コード経験がなくても感覚的にカスタマイズが可能。

Chance Crochet

Feb 11, 2025  on Shopify

I installed the app for only 15 minutes to try it out and removed it from my store because it wasn't useful. There was a free trial and I took advantage of it. They will see for themselves that I deleted it after only 15 minutes. However, I saw that they reflected the monthly fee on my bill. This is nothing but a scam, I do not recommend you to use it.

La Purative Monaco

Feb 04, 2025  on Shopify

Je n'ai pas eu l'occasion de bien la découvrir encore. Je travaille dessus mais j'apprécie le service client qui est assez réactif et répond rapidement à nos questions ou demandes.

Sprachportal | Almanca Kursu - Telc Sınav Merkezi

Oct 14, 2024  on Shopify

Langwill app is an excellent application with the ability to manage your multilingual websites perfectly. The support team is excellent. they answer your questions in a very short time as soon as you need them. Thank you to Mrs Kim, an excellent support specialist.

My Cartoon

Sep 30, 2024  on Shopify

Always helpful and fast service when needed, best tranlation app so far for us that allows to translate everything

Gardenvity (Polska)

Sep 16, 2024  on Shopify

I had an excellent experience with the support team! They were responsive, knowledgeable, and went above and beyond to help resolve my issue quickly. It’s clear they care about their customers and take pride in providing top-notch service. Highly recommend!

OKSA FASHION POLEWEAR

Aug 29, 2024  on Shopify

Excellent support, I needed to place the language and currency switching widget in a certain place on the site, the team very quickly helped me do it exactly as I wanted. In general, I have been using the application for a long time, all functions work smoothly. Thanks guys and good luck!

YourXmasShop

Aug 27, 2024  on Shopify

I'm really happy with the service I received. I was helped right away, and all my questions were answered clearly. The staff was friendly and efficient, making the whole experience smooth and pleasant. Thanks so much for the great service

Relayo

Aug 25, 2024  on Shopify

molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.

Rown

Aug 02, 2024  on Shopify

The translation quality is poor, similar to google translation level. It doesn't feel like an AI translation and has negatively impacted SEO. After using this app, the number of pages has increased significantly, but impressions have decreased to 20% since installation.

Milano Straps

Jul 06, 2024  on Shopify

Langwill is an excellent translation app for Shopify! It seamlessly integrates with my store, making it easy to provide a multilingual shopping experience for my customers. The translations are accurate, and the setup is straightforward. It's a must-have tool for any Shopify store looking to reach a global audience. Highly recommended!

Lotisand

Apr 24, 2024  on Shopify

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Bookiepad

Apr 16, 2024  on Shopify

Great app and has all functionlaties that we need and asked for. All question could be answered in a short time. Works smoth and perfect, thank you! Can definitely recommend it!

LBLYXIR

Apr 08, 2024  on Shopify

This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here

Maxi Hawaiian Jewelry マキシ ハワイアンジュエリー ハワイ本店

Mar 29, 2024  on Shopify

Quick response and they solved my problem only a few hours. The most reliable and helpful app I ever experienced.

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