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Customer reviews: Local Delivery + Pickup ‑ SE

Develop by Shopify

Reviews (103)

Overall rating
5

What Merchants Think

The "Local Delivery,Pickup Date Slo" app is highly praised by merchants for significantly improving their delivery and pickup operations. Merchants appreciate the app's reliability, flexibility, and the exceptional customer service provided by the support team. The app provides versatile functionality, making it a preferred choice for businesses with complex delivery needs.

Key Strengths

  • Exceptional customer support, noted for being rapid, personalized, and highly effective
  • Ability to handle various delivery and pickup configurations, including multiple locations and scheduling options
  • Easy setup and user-friendly interface
  • Highly customizable to meet specific business requirements
  • Affordable and offers great value for money

Common Concerns

  • While rare, some merchants encountered missing features that required them to find alternative solutions
  • Initial setup can be challenging but is quickly resolved with support assistance

Final Thoughts

The "Local Delivery,Pickup Date Slo" app is well-received for its ability to streamline delivery and pickup operations effectively. With outstanding customer support and a highly configurable platform, the app is a valuable tool for merchants looking to optimize their delivery processes. Overall, it is recommended for businesses with comprehensive local delivery needs.

Mattress on Demand

Sep 22, 2024  on Shopify

Great people and great product! Will continue to use them in the future

FUSFIT

Sep 22, 2024  on Shopify

I had an outstanding experience with the customer service provided by this team. From the very beginning, they were attentive and responsive to my needs. The application itself is incredibly versatile and has the potential to truly elevate my project. What impressed me the most was the development team's willingness to adapt and tailor the application to fit my specific requirements. Their expertise and commitment to excellence were evident throughout the process. I genuinely appreciate the level of support and guidance I received, making this not just a transaction, but a partnership. Overall, I can confidently say that the service was truly excellent, and I look forward to working with them again in the future!

Pafe Plants

Sep 04, 2024  on Shopify

Kumar took personalized care for our brands and ensured we had everything we need. Their app is highly customizable so you will be sure to receive all the features you need if you use this app. We originally need to show custom message for each local delivery zone that we have, we tried almost all the local delivery apps around and no one could do it except for ScrollEngine! They are unlike developers in their field they are very well skilled, organized, clean and make features that actually looks works and feels professional despite their resemblance to other similar yet less comprehensive teams. Other than that they are very reasonably priced while delivering exceptional value, for our highly customizable features it only took us $300 to implement and it took them 3 days, and since I am busy I relied alot on Kumar to show me how to do many things over video call and he was always very responsive, it was well worth the money and subscription! I hope everyone can give them a try at the very least Thank you Scroll Engine!

Frankie B's Pimento Cheese

Aug 30, 2024  on Shopify

Awesome support! They even gave me the opportunity to work out issues online. The app works great and would highly recommend for local delivery options and store pickup!

Pastelería Butterfly

Aug 14, 2024  on Shopify

Soy nuevo es shopify y estoy aprendiendo a crear la web para mi tienda, después de probar muchas app para recoger pedidos en mi tienda, con la peculiaridad de que se necesita tres días para prepararlos y necesito que bloqueos de días, así como la elección por parte del cliente del día de recogida y horario, es la mejor que he encontrado, bien de precio, varios idiomas y sobre todo rápida y eficaz atención al cliente. La recomiendo 100%

Trillingo Express Online Marketplace

Aug 05, 2024  on Shopify

Great Support and help setting up of our system. Thanks Scroll Engine !

MicrogreensLA

Aug 05, 2024  on Shopify

Abhinek, The owner of the company came on a Google Meet to explain my needs and informed me, I didn't need his product. Who does this in this world today. This company has integrity and knows what their product does and doen't do. I wish I could use them, because I know their customer service is the BEST !! If you need this tool. Get the best Customer Service !!

bare market

Jul 28, 2024  on Shopify

Only 1 month in, and so far the App has been the perfect solution to our shop's very complex business model. We've had to use a lot of customer support to ensure it works for us, and Abhishek has been more than helpful and kind. I've tried multiple other Local Pick Up / Delivery Apps and none have come close to working, and at a fair price, and with our older Theme on Shopify.

Dock Solutions, Inc.

Jul 08, 2024  on Shopify

Great customer service!

Frutteto

Jul 05, 2024  on Shopify

This app is great, we highly recommend it. We LOVE the customer support: they helped us immediately and answered all our questions... multiple times. You will not be disappointed!

Dianas Flower Shop

Jul 03, 2024  on Shopify

Support always helps when it's needed

Animeal

Jun 30, 2024  on Shopify

We've been using the Local Delivery app for the last two months, and it has been a game-changer for our operations. This app has significantly reduced the number of calls our sales team receives about delivery updates, allowing them to focus more on core sales activities. It has also made the dispatch process smoother and more efficient, which is crucial for timely deliveries. We highly recommend it to any business looking to streamline their delivery and pickup operations.

Fattys Candy

May 08, 2024  on Shopify

Awsome service their help is quick and easy and they get it done and make sure your satiaified!!!!!

DreamyDelightsBySidra

Apr 30, 2024  on Shopify

This App is very clear and swift with reagards to its functionalities. Even then if you face any problem setting it up or need any support the team is always available for you within 5 mins. I have had very good experience with the team and I highly recommend this App. As a website developer I am sorted for all the pickup and delivery scheduling functionalities for my clients. Thank you.

iwantrealfoods

Apr 24, 2024  on Shopify

Excellent customer service - Nawneet at Team ScrollEngine was exceptionally understanding and patient. My request was handled quickly and accurately. Absolutely recommend this app!

My Store

Apr 22, 2024  on Shopify

One of the best customer support experiences I've received. Abhishek is someone who helped me with all my issues and answered all my questions. It's money well spent and the platform is well designed!

La Bomb Cookies

Apr 22, 2024  on Shopify

Great service

Daanish Technologies

Apr 20, 2024  on Shopify

best app and one of the best customer service support.

Elementessori

Apr 19, 2024  on Shopify

Trinacia Designs

Apr 19, 2024  on Shopify

100% satisfied and happy. This app has tons to offer compared to competitors and very affordable. - Very helpful & responsive dev team - they quickly got me set up according to my needs. Easy, fast, great service & reliable. What more do you need?

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