I wanted one chat app for live chat plus WhatsApp and Instagram, since that’s where most of our customers message us. The AI replies are a big help and can even respond automatically on social channels. I’m honestly amazed that all of this is free.

For a free app, this has everything you need to keep the conversation going with customers. The order tracking section is super helpful, and having the social media icons right on the chat widget makes it so easy for people to reach out to us. It’s a great way to keep everything in one place!

Lenochat free plan is impressive, unlimited live chat, product recommendation, and order tracking right in the chat widget. it's easy to customize the chat widget to match our brand, and multilingual support is a bonus for our international customer

It’s an amazing tool and it has increased our sales. It answers customer questions and provides product information automatically. I can easily review customer questions and AI responses. It’s flexible and offers many useful features. Highly recommended.

LenoChat has genuinely improved how we handle customer questions. The AI Agent answers accurately using our store knowledge, and Copilot helps our team reply faster without losing our brand tone. Having all chats from Shopify and social channels in one inbox saves a lot of time.

This app is excellent for consolidating chats from Shopify, WhatsApp, Instagram, and Facebook in one unified inbox. The AI suggestions speed up responses, and having order/cart info directly in the chat makes support way more efficient. Great value, especially on the free plan.

Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.