EU Directive 2023/2673 requires an electronic withdrawal function for online stores. LabX adds a dedicated withdrawal button and two-step form without requiring customer login. Customers can find their order, select items, submit a declaration, and receive an email confirmation. Merchants can review requests, track deadlines, accept or reject declarations, issue refunds, send status emails, and keep an audit trail. Customize the button, form, audience, and email templates from one dashboard.`

• Add an EU withdrawal button and two-step form with no login required
• Send automatic confirmation and outcome emails to customers
• Review, accept, reject, and refund requests from one dashboard
• Track refund deadlines and keep a complete record of every request
• Customize the button, form, eligible audience, and email templates