Lably App Review: Features, Pros & Cons for Shopify

Customer reviews: Product Labels & Badges—Lably

Lably is a powerful Shopify app designed to streamline product labeling and organization for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (311)

Overall rating

5

318
4

6
3

1
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1
1

What Merchants Think

The "Product Labels & Badges—Lably" app by DevIT.Software receives overwhelmingly positive reviews from merchants. Users appreciate its ease-of-use, flexibility, and the fact that it is available for free. Many reviews highlight the exceptional customer service provided by the Lably support team, detailing their quick response time and dedication to problem-solving, which leaves users confident and satisfied with their experience.

Key Strengths

Easy to use, with intuitive and user-friendly interfaces.
Highly customizable labels and badges with numerous options for user-specific needs.
Fast, responsive, and effective customer support team.
Seamless integration with Shopify stores, suitable for various themes and custom setups.
Free to use, providing great value without additional costs.

Common Concerns

Some users required assistance for initial setup due to theme-specific compatibility issues.
Minor issues with label display resolved quickly with customer support intervention.
Rare occurrences of support request delays, possibly due to time zone differences.
User interface and experience (UI/UX) could be improved for some users.

Final Thoughts

The "Product Labels & Badges—Lably" app is highly regarded among its users for offering an effortless way to enhance store visuals with effective product labeling solutions. Its combination of extensive customization options, exceptional customer service, and cost-free availability positions it as a valuable tool for Shopify store owners seeking to maximize their product presentation. Overall, it provides a seamless solution that meets the diverse needs of businesses with ease.

Johns Direct

Jul 04, 2025 on Shopify

Amazing quality service and a top class app easy to use for any product. Big Thank you to Alex for top class service

Madame

Jul 04, 2025 on Shopify

best app & support was also best

Mojo Spa

Jul 04, 2025 on Shopify

We had a question about app permissions, and the customer service team was incredibly helpful and responsive. They worked with us to make the necessary adjustments so the app would be a good fit for our needs. We really appreciate their support! The app itself has all the features we required and was easy to integrate into our store.

Byalis

Jul 02, 2025 on Shopify

ROALUCI

Jul 02, 2025 on Shopify

Thank you Sergey for your support! All badges are now nicely displayed on my site.

Buzzmania

Jul 02, 2025 on Shopify

Nice communication with the theme staff, solved the issue very fast. I had a problem with the badge position and the displaying on the website, but now it looks good. Thank you! :) Update: Everything works fine and I am very happy with how fast they respond and get the job done. Glad I installed this app.

QBAY

Jul 02, 2025 on Shopify

I've had a great experience with customer service team is super responsive, friendly, and really helpful. Any questions I had were answered quickly and clearly, and they made sure everything worked smoothly on my site. Highly recommend for both the product and the support!

OUD SHOP

Jun 29, 2025 on Shopify

This is by far the best app I've used for managing labels. It's completely free, packed with useful features, and the support team is incredibly responsive and helpful. Highly recommended for anyone looking for a reliable label solution on Shopify.

Buzzmania

Jun 27, 2025 on Shopify

Nice communication with the theme staff, solved the issue very fast. I had a problem with the badge position and the displaying on the website, but now it looks good. Thank you! :)

Hammonds Flycatcher

Jun 27, 2025 on Shopify

A good app always welcomed.

BonAppawtite

Jun 27, 2025 on Shopify

amazing for a free app!! Doing exactly what I was looking for

olanomada

Jun 27, 2025 on Shopify

This app is super useful and intuitive. It really helps promote the products in my store for free — something that’s hard to find these days. The real added value, though, is the customer service: always present, kind, and helpful. I’ve reached out twice and received amazing support both times. I truly appreciate it!

nackt

Jun 27, 2025 on Shopify

Great app, and unbelievably good bespoke support (especially considering that it's free!)

Sunshine Pet Store

Jun 26, 2025 on Shopify

MeuGerador

Jun 25, 2025 on Shopify

Funciona 100%, e o atendimento é muito bom!

Accaire

Jun 22, 2025 on Shopify

Sehr sehr hilfreicher, effizienter und freundlicher Kundensupport.

Nel Mondo Di Alice

Jun 21, 2025 on Shopify

very good

Vape Warehouse

Jun 21, 2025 on Shopify

Great app and even greater customer service! All I needed and saved me time I would have spent coding it myself that's for sure.

Man Veera

Jun 19, 2025 on Shopify

This one stands out!!!! easy to set up, beginner friendly and a good responsible team.

Londonland Designs

Jun 15, 2025 on Shopify

Oleksandr was very helpful in showing me how to make an adjustment. Super fast customer service. Great app. Thank you. Update June 2025: Taras has just spend a great deal of time helping me with another bespoke request for my store. This is one of the best help desk experiences using an app! Highly recommend.