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Kunakify ‑ CD, DVD & Vinyl POD logo

Customer reviews: Kunakify ‑ CD, DVD & Vinyl POD

Develop by DeadCoolApps

Reviews (38)

Overall rating
4.5

What Merchants Think

Overall, merchants are highly satisfied with the "Kunakify ‑ CD, DVD & Vinyl POD" app. Many appreciate its seamless integration with Shopify, enabling easy on-demand printing and shipping of physical media products like CDs, DVDs, and vinyl records. Merchants commend the app for simplifying what could otherwise be a complicated process.

Key Strengths

  • User-friendly and intuitive interface
  • Efficient and reliable integration with Shopify for automated order fulfillment
  • Exceptional customer support with prompt responses
  • Ability to implement customer-driven feature requests

Common Concerns

  • Some issues stem from Kunaki's outdated UI, although Kunakify provides a more user-friendly experience
  • Products can be deleted by Kunaki if not ordered regularly, requiring periodic manual orders to keep them active
  • Initial confusion about the distinction between Kunakify and Kunaki

Final Thoughts

The "Kunakify ‑ CD, DVD & Vinyl POD" app is highly regarded by customers for its ability to streamline the production and shipping process of physical media products. Through excellent customer support and a responsive development team, the app not only meets but often exceeds merchant expectations, making it an invaluable tool for those using Shopify to sell physical media.

$HITW@NK RECORDS - Australia since 1997

Nov 11, 2024  on Shopify

doesn't actually communicate with kunaki ,i wonder if it ever works ?? can it get the shipping info at all ?? helpdesk is useless , is there a way to get support ??

BURGIN WORLD

Jul 17, 2024  on Shopify

Excellent! The Kunakify app works really well. All it takes is a few clicks and your products are printed and shipped! Customer support solved the brief problem I had.

Earth 127

Jun 10, 2024  on Shopify

If you have any problems with the app, Simon will get you situated!! He really understands the issues and gets to the bottom of it within hours. The quick and brief responds also makes you feel like you're heard, and not just wasting your time wondering if you're going to get the help and answers you need. As for the App, it does a great job connecting the order to Kunaki and doesn't require any rocket science. 5 stars on my end.

trance-ecommerce

Jan 05, 2024  on Shopify

I've been using Kunaki and Kunakify for about 2 years now to print a single On Demand DVD for my customers, ordered through Shopify. It has been a seamless experience thanks to Kunakify. Kunaki's bare-bones interface is certainly less daunting with the help of Kunakify, and Kunakify's customer service provided by Simon is hands down one of the best on the internet. I recently had an issue due to changes I made and Simon had me cheerfully and painlessly up and running in less than 24 hours. Since I am not up to speed on the ever-changing technologies, this type of prompt, efficient and courteous assistance is a rare godsend. If you need on-demand disc printing purchased through Shopify, pretty sure Kunaki is the only one out there offering it at an excellent price per unit. Kunakify will keep your orders flowing seamlessly so that all *you have to do is deposit your payouts. :) A great App for sure!

idnote records

Dec 19, 2023  on Shopify

Kunaki seems to be the only Press on Demand disc service that can be connected to Shopify and Kunakify, as far as I know, is the only app that connects them. Kunaki itself (not owned by the same folks as Kunakify) has a woefully outdated UI. But Kunakify has a simple, modern, easy to use interface that pretty much just works. And any time I have had suggestions to make it better, the developers have taken it to heart and implemented those features in short order. The only thing you need to be aware of is that Kunaki will delete your products if they are not ordered once every few months or so. Again, that is not an issue with this app -Kunakify just passes the orders to Kunaki- but you should make sure to order your own product once in a while if no one else does, just to keep it alive. Anyway, I think there is always room for improvement with any piece of software, but I am giving it 5 stars because it does what it sets out to do and because the developers are super responsive to feature requests that make sense. The only thing I can think of that would make it better is if it could be used to create products in Kunaki as well so that we do not have to use the Kunaki UI at all. Hope that helps!

Roots Reverie

Nov 17, 2023  on Shopify

I have been wanting to use and install this app for several years; however, didn't have enough of a catalog in place and wasn't 100% sure about the difference between Kunakify and Kunaki.com. After emailing customer support, Simon was extremely helpful and hands on with his help. Excited to see what the first order brings and where this can go. Great app, great service!

Crystal Clarity Publishers

Nov 15, 2023  on Shopify

Very easy to use and excellent customer service with super speedy response times. I had a couple of issues (user errors really) and Simon has responded every time, ready to jump in and help where needed. Thank you!

Welter's Music Shop

Apr 24, 2019  on Shopify

First off Simon from Kunakify is really responsive when it comes to getting support. These things can be techy at times so it's great to know you've got your back covered by the support. Kunakify makes life a breeze for selling your CD's from Kunaki through your Shopify store, so it becomes almost hands off and all automated. Very good 5 stars. Dave Weltersmusicshop.

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