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Kombatix Fraud Defense logo

Kombatix Fraud Defense

Develop by Shopify
Free App

Helping support teams fight friendly fraud at the source.

Data network insights
Transactional fraud history
Confidence in denial
Supporting evidence
Ai validation
Historical transactions
Easy scoring
The app is no longer available

About Kombatix Fraud Defense

Launched Aug 05, 2024

Categories

Built by Shopify

ZB: WhatsApp & Messenger Chat logo
(109 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

Using an extensive data network of consumer insights and transactional fraud history, Kombatix provides merchants with a tool to fight friendly fraud. You work hard to earn revenue from your products online, Kombatix helps you keep it. When a fraudster contacts you and says "I didn't make this transaction, give me refund", running the Kombatix Algorithm gives you the confidence to deny them, and provide supporting evidence to your bank in case of a dispute. Visit our website for more info.

Using an extensive data network of consumer insights and transactional fraud history, Kombatix provides merchants with a tool to fight friendly fraud. You work hard to earn revenue from your products online, Kombatix helps you keep it. When a fraudster contacts you and says "I didn't make this transaction, give me refund", running the Kombatix Algorithm gives you the confidence to deny them, and provide supporting evidence to your bank in case of a dispute. Visit our website for more info. more
  • Use AI and billions of historical transactions to validate legitimate purchases.
  • Easy to read scoring provides ammunition for your support staff to stop fraud.
  • Support and assistance available via email and online chat.

Pros

  • Utilizes an extensive data network of consumer insights and transactional fraud history
  • Helps merchants keep revenue by providing tools to fight friendly fraud
  • Gives confidence to deny fraudulent refund claims with supporting evidence for banks
  • Employs AI and historical transaction data to validate legitimate purchases
  • Easy-to-read scoring system aids support staff in fraud prevention
  • Support and assistance available via email and online chat

Cons

  • Potential for false positives leading to legitimate customers being denied refunds
  • Dependence on the accuracy and up-to-date nature of the historical data

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