Where Knowledge Meets Innovation
Wix Apps
Ecwid Apps
Bigcommerce Apps
Kombatix Fraud Defense
Helping support teams fight friendly fraud at the source.
About Kombatix Fraud Defense
Built by Shopify
151 O’Connor St, Ottawa, ON, ON, CA
Website Support Portal Privacy policy Tutorial FAQ Document
Description
Using an extensive data network of consumer insights and transactional fraud history, Kombatix provides merchants with a tool to fight friendly fraud. You work hard to earn revenue from your products online, Kombatix helps you keep it. When a fraudster contacts you and says "I didn't make this transaction, give me refund", running the Kombatix Algorithm gives you the confidence to deny them, and provide supporting evidence to your bank in case of a dispute. Visit our website for more info.
- Use AI and billions of historical transactions to validate legitimate purchases.
- Easy to read scoring provides ammunition for your support staff to stop fraud.
- Support and assistance available via email and online chat.
Pros
- Utilizes an extensive data network of consumer insights and transactional fraud history
- Helps merchants keep revenue by providing tools to fight friendly fraud
- Gives confidence to deny fraudulent refund claims with supporting evidence for banks
- Employs AI and historical transaction data to validate legitimate purchases
- Easy-to-read scoring system aids support staff in fraud prevention
- Support and assistance available via email and online chat
Cons
- Potential for false positives leading to legitimate customers being denied refunds
- Dependence on the accuracy and up-to-date nature of the historical data
Key Features
More App like this
- Free Plan Available
Learn what your customers want, and where they're coming...
- 14 Days Free Trial
Eliminate fraud & verify customer age with real ID checks...
- Free Plan Available
Stop fraud losses by automatically blocking suspicious orders...
