KODIAI ‑ Verify COD Orders

Develop by Shopify

Free plan available

KODIAI: Verify Orders Before You Ship, Every Time.

Automated ivr calls

Order confirmation

Verify cod orders

Verify prepaid orders

About KODIAI ‑ Verify COD Orders

Launched Aug 14, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Reduce RTO on your e-commerce store by removing fake and fraudulent orders. (IVR & WhatsApp).

Verify COD & Prepaid Orders Easily | Automated WhatsApp & IVR Calls | Our app helps you verify orders before shipping. It automatically calls customers to confirm the orders, making sure orders are real. This reduces fake orders and returns. It works in different languages and accents, so you can confidently expand your business.

One-click automation for WhatsApp and IVR calls to verify COD and prepaid orders
Automated delivery address verification and reduce risk of delivery failure.
Send thank-you, confirmation, cancellation, and shipping updates to users.
Run campaigns like Black Friday, Super Sunday, Summer, and Mega Sales.
Automated product reviews and royalty processes with multi-language templates.

Pros

Automates order verification through IVR calls, reducing manual workload
Can handle order verification in multiple languages and accents, aiding international business expansion
Reduces fake orders and returns, leading to cost savings and improved efficiency
Supports both COD and prepaid order verification, ensuring comprehensive coverage
Helps reduce RTO (Return to Origin) by filtering out non-serious orders

Cons

May require initial setup and configuration to work effectively
Potential for IVR calls to be intrusive or unwelcome to some customers
Relies on the accuracy of customer phone numbers for effectiveness
Customer might experience language/accent issues despite the features advertised