Klify helps merchants increase store revenue by offering their own shipping protection for lost, stolen, or damaged orders. Set protection policies and fees, keep collected protection fees, and let customers submit claims through a dedicated portal. Review each claim, issue refunds to the original payment method, or create replacement orders. Klify keeps protection fees separate from merchandise refunds, prevents duplicate resolutions, and adds claim tags and notes to Shopify orders.

• Set protection policies and fees to help increase store revenue.
• Offer customers protection against lost, stolen, or damaged orders.
• Let customers submit and track claims through a self-service portal.
• Approve claims with refunds to the original payment method or replacements.
• Prevent duplicate resolutions with Shopify order tags and notes.