Kiwidrop﹘Fashion Supply Chain logo

Customer reviews: Kiwidrop﹘Fashion Supply Chain

Develop by Kiwidrop Inc

Reviews (32)

Overall rating
4.2

What Merchants Think

Merchants using the "Kiwidrop﹘Fashion Supply Chain" app generally express a high level of satisfaction, citing the quality of the products and the excellent customer service. However, there are concerns about inventory management and response times from support. Overall, the app is favored for its ease of use and the beneficial impact on business operations.

Key Strengths

  • Easy product integration and inventory management
  • High-quality product offerings
  • Responsive and approachable customer service
  • No monthly subscription fee
  • Community engagement via Facebook live sessions
  • Innovative and hard-working team
  • Reasonable pricing with combined shipping options

Common Concerns

  • Frequent issues with inventory levels, especially during new product launches
  • Delays in supplier shipping times
  • Difficulties in reaching customer support for some merchants

Final Thoughts

The "Kiwidrop﹘Fashion Supply Chain" app is well-regarded among merchants for its functionality and the quality and diversity of its product range. While there are areas that require improvement—particularly in supplier reliability and support responsiveness—the app is a valuable tool for many businesses, particularly those focusing on apparel dropshipping.

cozyapparelshop

May 03, 2024  on Shopify

Kiwidrop used to be great. Then there was a drastic change in suppliers, and shipping times. They don't even bother to respond to chat messages anymore.

The Vanity Boutique

Apr 25, 2023  on Shopify

I started out using Kiwi a lot in the beginning, but now, they constantly sell out. Usually on launch days, half of the items are already sold out. It just makes business really challenging. Also, it's been really hard to get in touch with support. I emailed them about a defective item that my customer received and they never got back with me, so I took the loss. The people who work for Kiwi are SO nice and I love the lives they do in the FB community! The styles they have are always spot on. But there definitely needs to be improvements in the inventory levels.

The Knickknack Shack by Darthside LLC

Apr 12, 2023  on Shopify

This app makes it very easy to add products and manage inventory. Prices are reasonable, and they have good product photos. I'm very happy with them so far. I highly recommend them.

Jenny Boston Boutique

Feb 03, 2023  on Shopify

Extremely impressed! We love this company and the people...top notch. They are innovative, approachable, extremely hard working and have become a true partner for us. As both a traditional e-comm and LIVE selling company, we were looking for a way to secure more inventory in a seamless manner. Kiwi has done that and will continue to expand!

West Raspberry

Feb 02, 2023  on Shopify

Love kiwi drop!! Great quality items, great customer service!! Has really helped my business! Excited to continue to grow with them!

Authentically Radd

Nov 27, 2022  on Shopify

I have loved using KiwiDrop With it's easy integration, mix of products, and excellent customer service it was quickly become one of my favorite Drop ship Companies! 10/10 reccomend

AddiBray

Nov 22, 2022  on Shopify

Where do I even begin!! I own a woman's online clothing boutique and have worked with several drop shipping companies and Kiwi is MY FAVORITE!! They offer both Brand items (very important to me) and White Label items. There is also a group you can join on Facebook where they do a live video showing us where the ladies are trying on the items for us to see the quality, fit, etc. In these videos these sweet ladies answer any questions we may have! If that's not enough they also take pictures for us to use!! Sounds amazing right?!? It gets even better!! Not only do they offer a low flat rate shipping cost per item but they also offer combined shipping, automatic payment and a few more things! Packaging is another thing they do better than any other drop shipper I have used. They use good quality poly mailers! Best of all it's FREE to use them!! Literally no monthly subscription charge. Their system is set up to sync whichever items you want over to your site so easy! If you read this far you are probably thinking I'm either getting paid to say these things or I work for them and neither are true. I have always believed in giving credit where credit is due and this is my honest opinion about Kiwi!! Try it for yourself! It's FREE! If you don't like it as much as I do then just delete it!

The Strawberry Finch

Aug 22, 2022  on Shopify

Great customer service, great products that are quality checked before shipping. The shipping cost is built into the price, which is amazing! They have started adding more USA brands, which is great. I do really like the white lable items as well. I highly recommend this app if you want to dropship apparel.

L & M Kee, LLC

May 23, 2022  on Shopify

I just started importing products to my store. I am impressed with the app. Much better shipping times for my customers than what they have been experiencing from my other apps. Products are high quality and the customer service is great!

loveurshape

May 19, 2022  on Shopify

I didnt start my biz yet given no inventory supplier. I tried to talk with CJ, which drive me crazy. After searching the app in shopify I found this and chat with Gallen. He guided me to install the app and get everything linked. I purchased some pieces as sample to see how it goes. Look forward to receiving the items!

Vanny.Essa Home & Apparel

Apr 24, 2022  on Shopify

Great communication . Great quality products. Provides great customer service with my online boutique

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