What Merchants Think

Merchants generally express high satisfaction with "Kintsugi," describing it as an indispensable tool for handling sales tax automation. Many users highlight its impact on reducing stress and saving time, particularly when dealing with complex tax requirements in multiple states. The ease of use and seamless integration with other platforms make it a preferred choice. Excellent customer support further hones its appeal, enhancing the app's value for users who need reliable tax management solutions.

Key Strengths

• Seamless integration with Amazon, Shopify, eBay, and Etsy.
• Auto-filing feature for easy tax compliance management.
• Efficient backdating for tax purposes, especially helpful for Tax Nexus.
• Reliable customer support, noted for responsiveness and effectiveness.
• Time-saving on sales tax calculations and submissions.
• User-friendly interface, making complex tax matters easy to manage.

Common Concerns

• Initial setup can be time-consuming, though manageable.
• Autofiling in multiple states may come across as expensive for some users.
• Minor discrepancies in data integration not aligning with other services' records.

Final Thoughts

Overall, "Kintsugi" is well-regarded for its robust features that significantly ease the burden of managing sales tax compliance. The app's user-friendly design and reliable customer service have won praise from users, who appreciate the peace of mind it provides. While some users have encountered minor challenges, the strengths of the app largely outweigh these concerns, making "Kintsugi" a highly recommended solution for businesses dealing with multi-state tax complexity.