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Customer reviews: Kintsugi

Develop by Kintsugi

Reviews (110)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "Kintsugi," describing it as an indispensable tool for handling sales tax automation. Many users highlight its impact on reducing stress and saving time, particularly when dealing with complex tax requirements in multiple states. The ease of use and seamless integration with other platforms make it a preferred choice. Excellent customer support further hones its appeal, enhancing the app's value for users who need reliable tax management solutions.

Key Strengths

  • Seamless integration with Amazon, Shopify, eBay, and Etsy.
  • Auto-filing feature for easy tax compliance management.
  • Efficient backdating for tax purposes, especially helpful for Tax Nexus.
  • Reliable customer support, noted for responsiveness and effectiveness.
  • Time-saving on sales tax calculations and submissions.
  • User-friendly interface, making complex tax matters easy to manage.

Common Concerns

  • Initial setup can be time-consuming, though manageable.
  • Autofiling in multiple states may come across as expensive for some users.
  • Minor discrepancies in data integration not aligning with other services' records.

Final Thoughts

Overall, "Kintsugi" is well-regarded for its robust features that significantly ease the burden of managing sales tax compliance. The app's user-friendly design and reliable customer service have won praise from users, who appreciate the peace of mind it provides. While some users have encountered minor challenges, the strengths of the app largely outweigh these concerns, making "Kintsugi" a highly recommended solution for businesses dealing with multi-state tax complexity.

binMAALIK

Sep 19, 2024  on Shopify

It’s such a relief knowing that Kintsugi has my sales tax covered across all my sales channels. Their customer service is also quick to respond and very helpful. This app saves me hours each filing period—it’s money well spent.

Self

Sep 18, 2024  on Shopify

Best tax software out there! Not sure I could manage sales/use tax without Kintsugi having many states set up to autofile saves a TON of time. They also have a great knowledge base for researching tax issues. Highly recommended!

Instant Pot

Sep 15, 2024  on Shopify

Fantastic! The AutoFile feature is great—I never have to worry about dealing with government employees anymore!

Jeffree Star Cosmetics

Sep 15, 2024  on Shopify

I’ve been using Kintsugi for years! It’s been consistently reliable, and I’m thankful for the ease of tracking and usage.

whatashort

Sep 11, 2024  on Shopify

Anything that makes tax filing less of a headache is an A+++ in my book! This app saves me time, hassle, and frustration. Setup is quick and straightforward, and once done, the sales tax filing is all automated. It easily integrated with my Shopify store. Thank you, Kintsugi!

Cipto Stage

Sep 07, 2024  on Shopify

layzoochic

Sep 05, 2024  on Shopify

This is one of my favorite apps. Making tax payments on time is crucial, and Kintsugi makes it easy. It imports all your history into one place and provides a neat report for filing taxes. This is a must-have app.

Big Dog

Sep 05, 2024  on Shopify

Kintsugi has been a tremendous help in setting up and managing state sales taxes. It was the biggest hassle of my month until I found this app. Now it’s so easy, I can’t believe how much time I used to waste on it.

Hutty Walla

Sep 05, 2024  on Shopify

Kintsugi is a much more cost-effective alternative to other tax software. It’s simple to use and makes managing taxes a breeze.

candlachic

Sep 04, 2024  on Shopify

We rely on Kintsugi for two Shopify stores, and we couldn’t function without it. If you have tax obligations in multiple states, you need Kintsugi! If you have high sales volume, you absolutely must get Kintsugi. Sales tax is complex, and you don’t want to make mistakes. Save yourself time, stress, and headaches.

My Yard

Sep 04, 2024  on Shopify

Excellent app. Organizing and paying sales tax is one of the least enjoyable tasks we face. Kintsugi simplifies it perfectly.

Strip

Sep 04, 2024  on Shopify

This app is an absolute must for any business. Filing taxes can be a nightmare, but this app automates the entire process! I recommend it to everyone because it saves a ton of time and makes filing state taxes effortless.

ATOZSTYLES

Sep 04, 2024  on Shopify

Kintsugi's sales tax automation has reduced my workload significantly. The app is easy to use, and the support team is always available to answer questions.

At One Click

Sep 02, 2024  on Shopify

Kintsugi has made sales tax reporting and filing incredibly easy. The time I’ve saved using Kintsugi is worth every penny. The team, from the CEO to customer service, has been extremely helpful and a pleasure to work with. I’m grateful for such a seamless process.

Dolls Shop

Sep 01, 2024  on Shopify

Highly recommend this app. It’s exactly what I was looking for.

Discounters

Sep 01, 2024  on Shopify

Great app! Business tax filing is quick and easy with Kintsugi, and their support staff is both knowledgeable and helpful. A+ service!

Fit Finity

Aug 31, 2024  on Shopify

We absolutely love this app! Kintsugi is fantastic. It’s seamless and does exactly what it promises. We’ve been using it for a few weeks now and haven’t encountered any issues. I would highly recommend this app to anyone using Shopify.

LuLu And Georgia

Aug 30, 2024  on Shopify

This app is fantastic! We’ve been using Kintsugi for nearly six months, and from a time-management perspective, it’s our favorite tool. Kintsugi has turned what used to be a stressful, time-consuming tax filing process into a quick, stress-free 5 or 10-minute task. The detailed breakdown of our sales by state and the corresponding taxes owed has cut our tax preparation time by 90%.

www.copenhagensleepcompany.com

Aug 30, 2024  on Shopify

Calculating sales tax in Texas is quite complex due to the varying rates in each county and city. Kintsugi has made it incredibly simple to determine what I owe every quarter. I can now complete the filing process in less than 10 minutes each time.

OTC.shop

Aug 29, 2024  on Shopify

I honestly don’t know what I’d do without Kintsugi! We also sell on Amazon, and dealing with taxes across different states, counties, and cities is a nightmare! I handled our home state taxes for a few months and wasted so much time on it that switching from first Zamp and then trying out Numeral and then to Kintsugi was an easy decision. Their customer service is top-notch, and I couldn’t be happier with my choice. Out of every product on the market, this is the best choice.

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