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Customer reviews: Kintsugi

Develop by Kintsugi

Reviews (110)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "Kintsugi," describing it as an indispensable tool for handling sales tax automation. Many users highlight its impact on reducing stress and saving time, particularly when dealing with complex tax requirements in multiple states. The ease of use and seamless integration with other platforms make it a preferred choice. Excellent customer support further hones its appeal, enhancing the app's value for users who need reliable tax management solutions.

Key Strengths

  • Seamless integration with Amazon, Shopify, eBay, and Etsy.
  • Auto-filing feature for easy tax compliance management.
  • Efficient backdating for tax purposes, especially helpful for Tax Nexus.
  • Reliable customer support, noted for responsiveness and effectiveness.
  • Time-saving on sales tax calculations and submissions.
  • User-friendly interface, making complex tax matters easy to manage.

Common Concerns

  • Initial setup can be time-consuming, though manageable.
  • Autofiling in multiple states may come across as expensive for some users.
  • Minor discrepancies in data integration not aligning with other services' records.

Final Thoughts

Overall, "Kintsugi" is well-regarded for its robust features that significantly ease the burden of managing sales tax compliance. The app's user-friendly design and reliable customer service have won praise from users, who appreciate the peace of mind it provides. While some users have encountered minor challenges, the strengths of the app largely outweigh these concerns, making "Kintsugi" a highly recommended solution for businesses dealing with multi-state tax complexity.

Wearableworld4832

Nov 11, 2024  on Shopify

I’ve been using Kintsugi for almost a year now. It’s the best sales tax automation platform we’ve found.

East End Shop

Nov 10, 2024  on Shopify

Kintsugi is working on an integration with NetSuite, which we hope is up soon. They work great for Shopify, especially compared to all the problems we had with other services. If you manage taxes in multiple states, Kintsugi makes the filing process a breeze with auto-filing.

Shophouse

Nov 08, 2024  on Shopify

This app is worth every penny if you hate dealing with taxes. It’s very much a ""set it and forget it"" kind of app, and that’s exactly what we were looking for.

Trendy store

Nov 05, 2024  on Shopify

Kintsugi is an amazing way to automate the sales tax process.My business used to rely on a bookkeeper to manage sales tax,but we're blown away by how much easier this technology makes it.It's cost-efficient,simple and providea a great customer experience.

Ethinic shop

Nov 05, 2024  on Shopify

This is very useful for me. It integrates with Shopify, Etsy, and Amazon—all the platforms where I sell online. I had a terrible time dealing with sales tax last year, but this straightforward app made the whole process so simple! I was able to install it and see the numbers in less than 15 minutes.

Liberty Mart

Nov 04, 2024  on Shopify

Great tool that saves a lot of time each month by calculating what sales tax I owe.

PEARL SHOP

Nov 01, 2024  on Shopify

This app makes it easy to gather all your taxable items in one place. It has great features that make paying taxes simple. I would recommend it to anyone selling taxable items.

Resonance

Oct 31, 2024  on Shopify

This is probably the single most useful app in the App Store. Who wants to deal with sales taxes by state and county? Kintsugi takes the guesswork out of a complex issue and puts it on autopilot. After a straightforward setup process, your sales tax management is handled efficiently.

Blue Mountain

Oct 29, 2024  on Shopify

So far, so good. Easy app to install and set up.

SK.SHOP

Oct 20, 2024  on Shopify

This product is a terrific help for getting state sales taxes set up and paid. It was the biggest hassle of my month until this product came along. Now it’s so easy I can hardly believe how much I used to stress about it.

Aura Store

Oct 15, 2024  on Shopify

Fantastic platform. It makes taxes a breeze!

Shop Hub

Oct 11, 2024  on Shopify

Love the service and support. I often email their team late at night, expecting a reply the next day, but they always respond quickly!

Ishop

Oct 06, 2024  on Shopify

This software is a no-brainer. Get it. I used to work with another tax service, but Kintsugi integrates seamlessly with my Shopify site, Amazon, eBay, and Etsy stores. It couldn’t be easier, and their support team is awesome. Stop looking and get Kintsugi—you won’t regret it.

JD Fitness

Oct 03, 2024  on Shopify

Awesome, awesome, awesome. I can’t live without this app.

Simply J4 Boutique

Oct 01, 2024  on Shopify

Absolutely loving this tool! I was so nervous to start pushing more sales to my website from social media because of the sales tax portion and Kintsugi takes that anxiety completely away. I know I am covered where I need to be and the app is very user friendly and cost effective!

Xt shop

Oct 01, 2024  on Shopify

Perfect! This app is awesome, and I highly recommend it. Quick email turnaround and top-notch software make handling taxes incredibly easy.

MS.STORE

Sep 30, 2024  on Shopify

Kintsugi has been amazing. Their customer service and support are fantastic. They explain everything clearly and offer various options for dealing with tax issues.

Livease

Sep 26, 2024  on Shopify

Kintsugi is fantastic! Filing sales tax across several states and platforms (Etsy, Shopify, PayPal, Square) used to take hours, but with Kintsugi, it’s already done. Sync your accounts, and sales tax is calculated and broken down. When you eFile, just fill in the blanks and submit.

E-Mart

Sep 24, 2024  on Shopify

Kintsugi is exactly what I was looking for, and I highly recommend it to every eCommerce business I know. We’re a small but growing business that ships nearly 1,000 orders a month. Keeping up with changing tax rates and filing monthly payments was a nightmare. Now, I never even think about taxes—Kintsugi handles it all.

cuitepwos

Sep 21, 2024  on Shopify

As you might know, not all apps are created equal, and many aren’t worth having. Kintsugi is an exception. It works flawlessly, and their support is excellent. The service might seem a bit pricey if you opt for monthly filing, but here in Ohio, dealing with the state’s tax requirements is a real hassle. I often forget things, and by the time I get the tax bill paid, I’ve already wasted a lot of time. Kintsugi makes it all much easier to manage.

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