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Customer reviews: Kindly: Send Payment Reminder

Develop by ToastCode

Reviews (30)

Overall rating
4.9

What Merchants Think

The "Kindly: Send Payment Reminder" app generally receives positive feedback from merchants. Many users appreciate the app's effectiveness in managing payment reminders and recovering sales with minimal effort. Customers consistently praise the exceptional customer support provided by the team, noting their quick response times and willingness to address issues promptly. The app is regarded as flexible and useful, particularly for businesses sending draft orders or managing Shopify POS invoices.

Key Strengths

  • Exceptional customer support with prompt and helpful responses.
  • Effective in recovering sales and managing payment reminders efficiently.
  • Robust and user-friendly interface suitable for various business needs.
  • Flexibility and customization options that cater to different merchant requirements.

Common Concerns

  • The DNS panel could benefit from improvements for more specificity.

Final Thoughts

Overall, "Kindly: Send Payment Reminder" is well-received by merchants for its functionality and ease of use. The strong customer support and app flexibility make it a valuable tool for businesses looking to streamline payment reminder processes. Despite minor areas for improvement, the app reliably meets user expectations and continues to aid in effective business operations.

Outletspecialist BV

Mar 17, 2025  on Shopify

Perfect service, quick respond on tickets. Well recommended app and team for recovering outstanding payments.

iloinen

Oct 13, 2024  on Shopify

The boss of this company is amazing. Very helpful in many ways and very quick to respond as well. He even had a personal meeting for optimizing the store after a year of use. I will keep on using this app for my business!

France & Son

Apr 04, 2024  on Shopify

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!

ProtectaPet

Mar 26, 2024  on Shopify

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

DreamHug

Jan 25, 2024  on Shopify

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

LA PORTA DEI SAPORI

Jan 17, 2024  on Shopify

I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose

Arktisquelle®

Aug 11, 2023  on Shopify

Herbert is a G for fixing my issues with him. Give that man a raise. I told him about my issue and he gave me a few things to try. When that didn't work he got with his team and they released a patch for the software which fixed my issue. Great customer support.

PARACHUTE BROOKLYN

May 06, 2022  on Shopify

This app has helped so much with managing payments for my small business. Support is very quick to respond as well.

Adrenaline Offroad Outfitters

Jan 26, 2022  on Shopify

This app is super useful especially if you send out draft order invoices. We were able to set up 3 custom reminders to go out to increase the chances of a customer actually completing their draft order if they don't do it right away (which often happens) thanks for this app and its features!!

Sugar Creams & Candy GbR

May 27, 2021  on Shopify

Perfect App, Exactly what we needed! Customer service is also very quick and helpful. Thank you very much.

MultiBlue | Los Multivitamínicos #1 en el Mercado

Oct 29, 2020  on Shopify

Their DNS panel could be improved to be more specific. The support has been helping me out to get the app functional and they've done a great job to get everything up.

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