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Kibo Order Management

Develop by Shopify
Free plan available

Order Management System

Order tracking
Dropship fulfillment
Return management
Fulfillment integration
Real-time inventory visibility
Automate order routing
Unified inventory view
Bopis capability
Routing logic customization

About Kibo Order Management

Launched Mar 07, 2024

Categories

Built by Shopify

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Description

Automate order routing, fulfillment, and servicing for a smooth experience and improved operations.

With the Kibo Order Management App, enable seamless order orchestration. Products and orders automatically flow from your Shopify store into Kibo. Kibo Order Management provides a unified view of all real-time inventory data across locations, enabling network-wide inventory visibility and allowing you to launch or diversify your fulfillment programs like dropship or BOPIS. Fine-tune your routing logic to balance customer demands with operational costs and allocate inventory when it’s ready.

With the Kibo Order Management App, enable seamless order orchestration. Products and orders automatically flow from your Shopify store into Kibo. Kibo Order Management provides a unified view of all real-time inventory data across locations, enabling network-wide inventory visibility and allowing you to launch or diversify your fulfillment programs like dropship or BOPIS. Fine-tune your routing logic to balance customer demands with operational costs and allocate inventory when it’s ready. more
  • Intelligently source and route orders to meet SLAS and control costs
  • Enable omnichannel, flexible fulfillment strategies
  • View, segment, and allocate network wide inventory in real-time
  • Automate transactions ( capture, refund ) for a smooth customer experience
  • CSRs can view, track, and manage customer orders and returns

Pros

  • Seamless order orchestration with automatic product and order flow from Shopify to Kibo
  • Unified view of real-time inventory data across multiple locations
  • Enhanced network-wide inventory visibility
  • Supports diverse fulfillment programs like dropship or BOPIS
  • Fine-tune routing logic to balance customer demands and operational costs
  • Real-time inventory segmentation and allocation
  • Intelligent order routing to meet SLAs and control costs
  • Omnichannel, flexible fulfillment strategies
  • Automates transactions such as capture and refund for a smooth customer experience
  • Customer Service Representatives (CSRs) can view, track, and manage customer orders and returns

Cons

  • Initial setup may require significant time and effort
  • Advanced features might have a steep learning curve
  • Potential dependency on Shopify integration reliability
  • May involve additional costs for full functionality or advanced features
  • User interface might be complex for beginners

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