Kibo Order Management

Develop by Shopify

Free plan available

Order Management System

Order tracking

Dropship fulfillment

Return management

Fulfillment integration

Real-time inventory visibility

Automate order routing

Unified inventory view

Bopis capability

Routing logic customization

About Kibo Order Management

Launched Mar 07, 2024

Built by Shopify

Address

Singapore, Singapore, 207628, SG

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Description

Automate order routing, fulfillment, and servicing for a smooth experience and improved operations.

With the Kibo Order Management App, enable seamless order orchestration. Products and orders automatically flow from your Shopify store into Kibo. Kibo Order Management provides a unified view of all real-time inventory data across locations, enabling network-wide inventory visibility and allowing you to launch or diversify your fulfillment programs like dropship or BOPIS. Fine-tune your routing logic to balance customer demands with operational costs and allocate inventory when it’s ready.

Intelligently source and route orders to meet SLAS and control costs
Enable omnichannel, flexible fulfillment strategies
View, segment, and allocate network wide inventory in real-time
Automate transactions ( capture, refund ) for a smooth customer experience
CSRs can view, track, and manage customer orders and returns

Pros

Seamless order orchestration with automatic product and order flow from Shopify to Kibo
Unified view of real-time inventory data across multiple locations
Enhanced network-wide inventory visibility
Supports diverse fulfillment programs like dropship or BOPIS
Fine-tune routing logic to balance customer demands and operational costs
Real-time inventory segmentation and allocation
Intelligent order routing to meet SLAs and control costs
Omnichannel, flexible fulfillment strategies
Automates transactions such as capture and refund for a smooth customer experience
Customer Service Representatives (CSRs) can view, track, and manage customer orders and returns