Kartwise adds an AI assistant to your storefront that answers product, shipping, and policy questions using your catalog and store content. It searches products by description and shows matches with images, prices, and live stock. Merchants write FAQ entries and link store pages for the assistant to use. When a customer needs a person, the assistant hands the chat to Shopify Inbox or another live chat app. Store owners review chat volume, questions, and ratings from a dashboard.

• AI answers to product, shipping, and policy questions
• Product search across your catalog with live stock
• FAQ and store page knowledge base you control
• Hand off to Shopify Inbox or your live chat app
• Chat personality, colors, and quick actions you customize