What Merchants Think

The general sentiment from merchants regarding the "Sticky Cart: Slide Cart Drawer" app is overwhelmingly positive. Merchants appreciate its user-friendly interface, the ability to boost average order value (AOV), and its effective customer support, especially highlighting team member Anne’s dedication. The app's aesthetic appeal, customization options, and valuable functionality are also well-regarded, although there are occasional mentions of technical limitations.

Key Strengths

• Effective customer support, particularly by Anne and Tom, who frequently ensure smooth setup and resolving issues quickly.
• User-friendly and easy to integrate, improving customer experience and boosting cart functionality.
• Offers a variety of customization options that enhance the store's aesthetics and functionality.
• Free plan availability making it an economical choice for merchants.
• Features like a free shipping bar and upsell funnels are frequently praised.

Common Concerns

• Occasional technical issues where the app obstructs other website elements.
• Lack of multilingual support, limiting use for stores operating in multiple languages.
• Some complaints about delayed customer support response and problem resolution times.
• Data privacy concerns related to personal data collection and sharing with "trusted third parties."
• Missing features like a "shipping protection" upsell option noted by some users.

Final Thoughts

Overall, "Sticky Cart: Slide Cart Drawer" is a highly regarded application that provides substantial value to merchants looking for an efficient and economical cart drawer solution. With strong support from the team and the availability of essential features at no cost, it remains a popular choice for improving cart functionality and user experience. However, technical improvements and more transparent data policies might enhance user confidence further.