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Customer reviews: Kaching Post Purchase Upsell

Develop by Shopify

Reviews (96)

Overall rating
4.9

What Merchants Think

The "Kaching Post Purchase Upsell" app has received overwhelmingly positive reviews from merchants. Many users praise its ease of use, seamless integration, and immediate positive impact on sales. Merchants report that it effectively increases their average order value (AOV) and enhances the overall customer experience. Additionally, the app's user-friendly interface and responsive customer support are frequently highlighted as significant advantages.

Key Strengths

  • Easy setup and user-friendly interface
  • Seamless integration with Shopify
  • Effective in increasing average order value (AOV)
  • Responsive and helpful customer support
  • Highly customizable targeting rules for personalized offers
  • Immediate impact on generating additional revenue

Common Concerns

  • Lacks flexibility in variant-specific triggers
  • Issues with PayPal payment compatibility
  • Functionality limited to base currency

Final Thoughts

The "Kaching Post Purchase Upsell" app is highly recommended by its users, especially for those looking to enhance their Shopify store's post-purchase experience and increase sales. While there are a few areas noted for improvement, such as variant-specific triggers and payment options, the app's strengths in usability, integration, and customer support make it a valuable tool for any e-commerce business.

BWLL

Nov 13, 2025  on Shopify

World class app & team, especially Sebastian are super helpful. I have bundles, upsell, and cart upsell on both my stores.

Concept Global

Nov 12, 2025  on Shopify

We tested all the big post purchase upsell apps and this simply makes the most revenue! On top of that, their support is the best I've seen probably out of any app here I've tried. Eligijus always helping out when needed!

Glowpouch™

Nov 11, 2025  on Shopify

Had some trouble setting up the widget and customizing the text at first. After contacting support I had a reply within 2 minutes from Deividas who proceeded to do everything for me immediately and exactly how I asked it to be. Best service and widget customization ever!

Heal Naturally

Nov 10, 2025  on Shopify

App works great, support is even better. Sebastian was so good that I had to leave a review. Very satisfied!!

Trotap

Nov 10, 2025  on Shopify

This app has made managing post-purchase offers so much easier for my store. The interface is intuitive and everything just works smoothly. But what really stood out was the customer support. Sebastian was incredibly helpful, patient, and professional. He took the time to guide me through every step, solved my issue quickly, and even gave me extra tips to optimize my setup. Couldn’t be happier with the experience.

Iconic Lash

Nov 09, 2025  on Shopify

Una app sencilla pero que cumple con las necesidades si estás empezando, combina muy bien con el resto de apps de la familia para aumentar el AOV y controlar mejor lo que pasa en tu tienda. Necesita de algunas mejoras pero va bien.

🗝 KeyofLife

Nov 07, 2025  on Shopify

I bought this because Sebasatian was so quick to respond and was very patient with me in finding the issue with the offer page that I created. I'm glad I was told about this platform.

Truvana

Nov 03, 2025  on Shopify

The app is super easy to use, just wish I can customize it a lot more because it kinda is limited in that way, but for now it'll do the job. I need help with few things, I made a ticket with support and got a reply under 30 minutes. I was helped by Eligijus, who was very friendly and knowledge. Overall so far my experience as been great, and the custome service is A+

SoftwareCW

Oct 31, 2025  on Shopify

Amazing support for small changes I need done. Erikas responded right away and was very efficient. Highly recommend

Balance By Ella

Oct 30, 2025  on Shopify

Domantas made my experience with this company so amazing. I am now a Kaching customer for life. Unbelievable service, will be using all of their apps.

Stuhlsocken

Oct 30, 2025  on Shopify

great expierence so far, Paulius was very helpful solving my problems. The integration is very seamless and i'm looking forward to increase my AOV

jubileescents

Oct 29, 2025  on Shopify

I had resell app beforefor the last 6 months so many issues we had, we cant take full control for the things we want to do, Just found kaching last night its much easier to set up and it let you have full control variations etc. Domantas made great help when I set up the app. It work all fine.

Natulim IT

Oct 27, 2025  on Shopify

Highly recommended, not only for the AOV boost we've experienced, but also for the exceptional customer support. There's truly nothing to worry about — they'll fix any issues that arise. We were fortunate to work with Deividas, who resolved every problem we encountered! :)

GOODVIBESUMMER

Oct 26, 2025  on Shopify

Sebastijan is the guy who helped me out. You guys make some great apps and have perfect CS. Thank you so much!

loompet

Oct 26, 2025  on Shopify

Absolutely amazing support from Deividas! He identified the root cause of a tricky issue within minutes and fixed everything perfectly. Clear communication, fast resolution, and a great attitude. Really impressed — 5 stars!

Dear Hazel

Oct 21, 2025  on Shopify

Customersupport is insane! I had contact with Erikas to help me with some things and within 15 minutes everything was solved. Would 100% recommend this app!

Click Blocks

Oct 20, 2025  on Shopify

Really happy with this app. Sebastian on the CS team is good stuff. Sat there and helped me with everything.

LANOXIE

Oct 16, 2025  on Shopify

The app really bring me an added value on my business. And their support is really skilled. I was helped by Deividas and he directly detected my issue and solved it.

Leading Wish

Oct 15, 2025  on Shopify

Sebastijan, thank you for helping to resolve the issue with the offer not displaying on the page. I placed a test order and answered the questions. Thank you.

Jooce Works

Oct 13, 2025  on Shopify

Sebastian took care of us and responded within minutes of our issue. can't ask for a better support experience

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