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Customer reviews: InstaFeed+Story Instagram Feed

Develop by Adevole
<h3>What Merchants Think</h3> <p>Merchants generally have a positive outlook on the "InstaFeed+Story Instagram Feed" app. Users appreciate the app for its ease of use, rapid customer service response times, and effectiveness in integrating Instagram content into their websites. While the vast majority of feedback is positive, some users have experienced dissatisfaction, particularly concerning customer service and app functionality.</p> <h3>Key Strengths</h3> <ul> <li>Easy installation and setup</li> <li>Quick and responsive customer support</li> <li>Multiple layout options for displaying Instagram content</li> <li>Efficient integration of Instagram Feed, Stories, and Highlights</li> <li>Customizable to match website design</li> </ul> <h3>Common Concerns</h3> <ul> <li>Lack of detailed analytics and tracking within the app</li> <li>Some issues with mobile display formatting</li> <li>Occasional generic responses from customer service</li> <li>Confusion around billing terms related to store impressions</li> <li>Difficulty in personalizing certain features to suit specific design needs</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "InstaFeed+Story Instagram Feed" app receives high praise for its usability and excellent customer service, which is a significant plus for merchants looking to display Instagram content on their sites. While there are areas for improvement, such as analytics and customer service personalization, it remains a solid choice for most users seeking easy integration of their social feeds.</p>

Reviews (684)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive outlook on the "InstaFeed+Story Instagram Feed" app. Users appreciate the app for its ease of use, rapid customer service response times, and effectiveness in integrating Instagram content into their websites. While the vast majority of feedback is positive, some users have experienced dissatisfaction, particularly concerning customer service and app functionality.

Key Strengths

  • Easy installation and setup
  • Quick and responsive customer support
  • Multiple layout options for displaying Instagram content
  • Efficient integration of Instagram Feed, Stories, and Highlights
  • Customizable to match website design

Common Concerns

  • Lack of detailed analytics and tracking within the app
  • Some issues with mobile display formatting
  • Occasional generic responses from customer service
  • Confusion around billing terms related to store impressions
  • Difficulty in personalizing certain features to suit specific design needs

Final Thoughts

Overall, the "InstaFeed+Story Instagram Feed" app receives high praise for its usability and excellent customer service, which is a significant plus for merchants looking to display Instagram content on their sites. While there are areas for improvement, such as analytics and customer service personalization, it remains a solid choice for most users seeking easy integration of their social feeds.

Maggie Read Jewellery

Mar 13, 2025  on Shopify

Excellent customer service. I had a small issue with posts updating to the website and it was resolved almost immediately once I'd contacted customer services!

CLO intimo

Mar 12, 2025  on Shopify

The app works great, but more important, the team fixed a glitch overnight and didn't make me go thru a lot of pain and reading pages of DIYs. Thanks! Check out our example: www.clointimo.com

All Shades

Feb 28, 2025  on Shopify

I do not appreciate that I had erroneous charges on my account that if i hadn't have seen, they would have been happy to keep. Are you doing this to other customers?

August Nine Boutique

Feb 19, 2025  on Shopify

I have to edit my original post. The app was easy to download, however, it never worked properly. I spoke to their team and the IG feed is supposed to update randomly two times a day, but that never worked for me. I had to contact them each time for them to make it work. I posted twice yesterday on IG and still today, a new day, they don't even show up. Then, the highlights section, if you post a highlight on IG, you have to manually go into this app on shopify and delete and re-download your highlights for it to show up. It's not a seamless process. Also - one of my highlights deleted and went missing. I'm really bummed about this. Support was good, they got back to me via email each time, however the app does need some work. Unfortunately I will be looking for a new IG app.

August Nine Boutique

Feb 11, 2025  on Shopify

Easy app to download. Exactly what I was looking for. I had a few questions for their team and they have answered and helped me so quickly. Great support! I recommend this app to anyone!

My Store

Jan 28, 2025  on Shopify

Great app with amazing developers! They're always really helpful, fast and efficient. I highly recommend InstaFeed+Story

Mystic Mist

Jan 13, 2025  on Shopify

+ App has a couple of different layouts to choose from + Linking an instagram account was fast and simple + Rookie/dummy friendly app + Support was quick and their tips worked perfectly So far I'm impressed.

MAXXIE

Jan 05, 2025  on Shopify

This app is great I love it on my website! I wasn’t able to figure out how to set it up the way I wanted on my site and the customer support was great! They helped me set it up, and they were so fast! Highly recommend.

Amudra

Dec 17, 2024  on Shopify

Very responsive support team. My requests were immediately addressed. Very very happy. Possible to incorporate instagram highlights,feedback into website

Nolo®

Nov 27, 2024  on Shopify

Excellent service - very quick pick-up and responded to our queries straight away and committed to fixing them. Very impressed.

Heaven Secrets

Nov 25, 2024  on Shopify

very good app, very beautiful, very practical and the support service is very good, helping very quickly and kindly , thanks a lot

DeathCloud

Nov 15, 2024  on Shopify

Originally, I had posted a 2-star review, but I am changing it. The billing terms used to say "No charges upto 1000 page visits every month." Which to me and others makes it sound like when there are 1000 Instagram visits through this app per month, then you will be charged. It's actually based on impressions that the app is shown on your website. Their billing terms now list it as "store impressions" which is no longer deceiving. The app works well and looks good. The only reason I now wouldn't give it 5 stars is because there is no analytics within the app. You have no idea how many impressions it's made in the month and are operating on the honor system with the app developer. I want to see proof that I've hit a billing threshold rather than going about it blindly. Also, the direct center of the Instagram thumbnails is not clickable, which is very inefficient.

My Store

Oct 08, 2024  on Shopify

Easy to use app and fantastic service. I asked for a simple customization and they made it overnight! Very happy :).

HudPro

Oct 03, 2024  on Shopify

The instagram posts will only display as RECTANGLES on mobil devices, despite the fact that instagram is by default SQUARE. Resulting in a lot of white space above and belov each instagram post, and they've also highlighted this rectangle with shadows, so it's like a frame that has a whole lotta empty in it. Customer service is dismissive, not asking questions or trying to help you to figure out what's wrong. They just tell you they can't help and wish you good bye, and for each question, they say goodbye, and you have to keep at it. I CANNOT understand how they have this high score.

Loja Keyse

Sep 17, 2024  on Shopify

O story não tem como vc fazer personalizações para adequar ao designer do seu site. O suporte não ajudam em nada, com mensagens prontas e não personalizadas para te atender. Tudo dizem que vão solicitar ao desenvolvedores e nada mais, nem retorno, nem solução. O feed simplesmente não aparece no site. Já solicitei diversos atendimentos mas nenhum foi eficaz.

awakn

Aug 29, 2024  on Shopify

this is really good and seems the easiest way to achieve having stories / highlights on your page. Support sorted an issue for me within minutes - very happy

PocketStory™

Aug 18, 2024  on Shopify

Not satisfied from the customer service. Provided always generic answers with 0 detail. And tries to imply that the app has certain functions while in reality it does not have.

Fluflu Handgjorda Smycken & Design

Aug 13, 2024  on Shopify

Så enkelt att installera och fixa till det snyggt på sidan. Supersnabbt svar från supporten vid behov. Rekommenderar!

Singular Artefact

Jul 31, 2024  on Shopify

I'm very grateful for the customer service. Super efficient in everything, they solve things at the speed of light!

The Lemurian Rose

Jul 25, 2024  on Shopify

I am very happy with this app, and I am beyond happy with the quick and competent support I received! Support is readily available, and response very quickly. Any questions or problems have been easily and quickly solved. Thank you for a great experience.

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