Dormant Customer Manager

Develop by Shopify

/ Month

Free plan available 3 Days Free Trial

Keep Your Customer List Clean and Up-to-Date

One-click removal

Fetch inactive customers

Date-wise removal

About Dormant Customer Manager

Launched Sep 15, 2024

Built by Shopify

Address

2-4 Southgate, City Gates, Chichester, PO19 8DJ, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

The Dormant Customer Manager app helps store owners remove inactive users.

Running an online store means managing not only your products but also your online shopper's list. Over time, your customer database can become cluttered with inactive users, those who just sign up but never complete the purchase or have not engaged with your store for weeks or even months. This Dormant Customer Manager app ideally tackles these users, helping you maintain a clean as well as active shoppers list.

Fetch Inactive Customers: Allows to identify long-time inactive users to remove.
One-Click Removal: All inactive customers & remove them in single click.
Date-wise Removal: Customise customer cleanup by picking users based on their la

Pros

Fetch Inactive Customers: Easily identify long-time inactive users
One-Click Removal: Conveniently remove all inactive customers with a single click
Date-wise Removal: Customize the cleanup by selecting users based on the last engagement date
Helps maintain a clean and active customer list, improving overall database hygiene

Cons

Risk of accidentally removing customers who might re-engage
Limited customization options for defining inactivity criteria beyond date
Potential loss of marketing opportunities with inactive users who could be re-engaged
Not clear if the app provides backup before removal, risking permanent data loss

Top Helpful Reviews

Wah Gay Jewellery

Oct 14, 2025 on Shopify

Dormant Customer Manager helped me easily remove inactive users and keep my store’s customer list organized. The one-click removal feature saves a lot of time!