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Customer reviews: ICU• In Cart Upsell Cross‑sell

Develop by In Cart Upsell

Reviews (587)

Overall rating
4.9

What Merchants Think

Overall, merchants find "In Cart Upsell & Cross Sell" to be a highly effective tool for enhancing their stores' performance. The app is praised for its simplicity, effectiveness, and the exceptional customer service that accompanies it. Merchants highlight how the app contributes to increasing average order values and appreciate the diligent and responsive support team.

Key Strengths

  • Excellent customer support, noted as responsive and helpful.
  • Easy to use and implement.
  • Effective in increasing average order value (AOV).
  • Highly customizable to fit individual store needs.
  • Quick setup and configuration.

Common Concerns

  • The user interface could be improved for better user experience.
  • Some merchants experienced issues with theme compatibility.
  • Limited customization options for some advanced users.
  • Instances of billing issues when the app was deactivated.

Final Thoughts

"In Cart Upsell & Cross Sell" is well-regarded by merchants for its ability to effectively increase sales through upselling and cross-selling. The app is supported by a commendable customer service team, which contributes significantly to its positive reception. Despite some concerns with the user interface and customization capabilities, the app remains a valuable asset for boosting store revenue.

Bro Candle

Aug 18, 2024  on Shopify

Excellent app. Perfect for the job

iPro-case

Aug 18, 2024  on Shopify

Great APP and support from Lasandra!I reccomend it

Mangolo DK

Aug 11, 2024  on Shopify

I really got the help I needed. I would recommend it.

Hatcountry

Aug 08, 2024  on Shopify

We've just begun using this app but so far the support has been amazing. Lasandra worked throughout the day to get our widgets to match our theme exactly. Looking forward to seeing the increased order values!

Venera

Aug 04, 2024  on Shopify

Lasandra is awesome! She walked me through every step of the way and explained it simply so I could understand. Even when roadblocks came, she kept me updated throughout the entire process. In the end we got to our desired outcome. Big thanks to Lasandra, excellent customer service!

Sharpham Park British Organic Walnuts

Jul 15, 2024  on Shopify

Can't fault them! Lassandra and their dev team made some CSS alterations to help the cart addon match my website styling which looked great. I am so happy with the service and result of their work. How fenerous as I am on the paid version atm.

Minifigs.me

Jul 14, 2024  on Shopify

Really pleased with this app. It has some excellent features and the support team are very helpful and friendly. We have been in touch with support about some issues when setting up offers. They helped us resolve the issues very successfully.

Missty

Jul 09, 2024  on Shopify

Great customer service and always happy to help you swiftly when you need it.

Poppyseed Play

Jun 20, 2024  on Shopify

This is a great app with a good free option to start. Lasandra was an amazing help with ensuring that we are able to use this app for our existing theme (as it was not supported originally) I am so impressed by her service! Great company.

Futternasera

Jun 04, 2024  on Shopify

Sehr guter und schneller Support. Eine Ansprechpartnerin, die sofort alle Probleme und anliegend einwandfrei umgesetzt hat und auf Anhieb verstanden hat. Sie hat mir sehr viele Anliegen eingerichtet und das funktioniert jetzt Benutzerdefiniert einwandfrei. Kann ich nur jedem empfehlen :)

Candles 4 the Culture

Apr 26, 2024  on Shopify

This app fits my needs and I received prompt and helpful technical assistance via chat when needed.

Root in Harmony

Apr 26, 2024  on Shopify

Great customer service. When I have a question, they will listen patiently and help :)

Queen Mom Jewels

Apr 22, 2024  on Shopify

Awesome app. Incredible value

Hundsome Sverige

Apr 22, 2024  on Shopify

Good app! Support is very responsive and willing to offer help. Happy with the app.

Really Rich Shop

Apr 19, 2024  on Shopify

AMAZING service, always happy to help you get whatever you need done. Highly recommend.

By the horns

Apr 05, 2024  on Shopify

Super quick response to help with customer support, highly recommend. Thank you!

Deluvia

Apr 03, 2024  on Shopify

I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.

Driveez

Mar 28, 2024  on Shopify

Very Good and competent Support. Lasandra Helped me out in any Question i had , and also came up with some better ideas. :) Thank you very much

EMD Online

Mar 26, 2024  on Shopify

Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier

NOVA NOVA

Mar 22, 2024  on Shopify

Lasandra was perfeeeect ! Thank you

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