Customer reviews: ICU• In Cart Upsell Cross‑sell

<h3>What Merchants Think</h3> <p>Overall, merchants find "In Cart Upsell & Cross Sell" to be a highly effective tool for enhancing their stores' performance. The app is praised for its simplicity, effectiveness, and the exceptional customer service that accompanies it. Merchants highlight how the app contributes to increasing average order values and appreciate the diligent and responsive support team.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, noted as responsive and helpful.</li> <li>Easy to use and implement.</li> <li>Effective in increasing average order value (AOV).</li> <li>Highly customizable to fit individual store needs.</li> <li>Quick setup and configuration.</li> </ul> <h3>Common Concerns</h3> <ul> <li>The user interface could be improved for better user experience.</li> <li>Some merchants experienced issues with theme compatibility.</li> <li>Limited customization options for some advanced users.</li> <li>Instances of billing issues when the app was deactivated.</li> </ul> <h3>Final Thoughts</h3> <p>"In Cart Upsell & Cross Sell" is well-regarded by merchants for its ability to effectively increase sales through upselling and cross-selling. The app is supported by a commendable customer service team, which contributes significantly to its positive reception. Despite some concerns with the user interface and customization capabilities, the app remains a valuable asset for boosting store revenue.</p>

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Reviews (1,003)

Overall rating

4.9

5

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What Merchants Think

Overall, merchants find "In Cart Upsell & Cross Sell" to be a highly effective tool for enhancing their stores' performance. The app is praised for its simplicity, effectiveness, and the exceptional customer service that accompanies it. Merchants highlight how the app contributes to increasing average order values and appreciate the diligent and responsive support team.

Key Strengths

Excellent customer support, noted as responsive and helpful.
Easy to use and implement.
Effective in increasing average order value (AOV).
Highly customizable to fit individual store needs.
Quick setup and configuration.

Common Concerns

The user interface could be improved for better user experience.
Some merchants experienced issues with theme compatibility.
Limited customization options for some advanced users.
Instances of billing issues when the app was deactivated.

Final Thoughts

"In Cart Upsell & Cross Sell" is well-regarded by merchants for its ability to effectively increase sales through upselling and cross-selling. The app is supported by a commendable customer service team, which contributes significantly to its positive reception. Despite some concerns with the user interface and customization capabilities, the app remains a valuable asset for boosting store revenue.

Candles 4 the Culture

Apr 26, 2024 on Shopify

This app fits my needs and I received prompt and helpful technical assistance via chat when needed.

Root in Harmony

Apr 26, 2024 on Shopify

Great customer service. When I have a question, they will listen patiently and help :)

Queen Mom Jewels

Apr 22, 2024 on Shopify

Awesome app. Incredible value

Hundsome Sverige

Apr 22, 2024 on Shopify

Good app! Support is very responsive and willing to offer help. Happy with the app.

Really Rich Shop

Apr 19, 2024 on Shopify

AMAZING service, always happy to help you get whatever you need done. Highly recommend.

By the horns

Apr 05, 2024 on Shopify

Super quick response to help with customer support, highly recommend. Thank you!

Deluvia

Apr 03, 2024 on Shopify

I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.

Driveez

Mar 28, 2024 on Shopify

Very Good and competent Support. Lasandra Helped me out in any Question i had , and also came up with some better ideas. :) Thank you very much

EMD Online

Mar 26, 2024 on Shopify

Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier

NOVA NOVA

Mar 22, 2024 on Shopify

Lasandra was perfeeeect ! Thank you

Ecom Creatives - Sites et Publicités à haut taux de conversion

Mar 22, 2024 on Shopify

Very good support, and the app looks simple and effective.

OMAJ

Mar 20, 2024 on Shopify

Very useful and very easy to configure ! Highly recommend it

Cook & Nelson

Mar 19, 2024 on Shopify

The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!

Nature's Basket AU

Mar 18, 2024 on Shopify

Easy to install, great customer support.

BananaShoes

Mar 18, 2024 on Shopify

Really good app, tested with loads of others. This one is a good cost has everything you need and support are really helpful and quick to fix any issues if you have any. Highly recommend

Kaliteas

Mar 16, 2024 on Shopify

5 Star for the support and the app, it increased my AOV.

Bombi Gear

Jan 29, 2024 on Shopify

Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!

Once American

Jan 22, 2024 on Shopify

These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!

The Sweet Store

Jan 16, 2024 on Shopify

Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!