Customer reviews: ICU• In Cart Upsell Cross‑sell

<h3>What Merchants Think</h3> <p>Overall, merchants find "In Cart Upsell & Cross Sell" to be a highly effective tool for enhancing their stores' performance. The app is praised for its simplicity, effectiveness, and the exceptional customer service that accompanies it. Merchants highlight how the app contributes to increasing average order values and appreciate the diligent and responsive support team.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, noted as responsive and helpful.</li> <li>Easy to use and implement.</li> <li>Effective in increasing average order value (AOV).</li> <li>Highly customizable to fit individual store needs.</li> <li>Quick setup and configuration.</li> </ul> <h3>Common Concerns</h3> <ul> <li>The user interface could be improved for better user experience.</li> <li>Some merchants experienced issues with theme compatibility.</li> <li>Limited customization options for some advanced users.</li> <li>Instances of billing issues when the app was deactivated.</li> </ul> <h3>Final Thoughts</h3> <p>"In Cart Upsell & Cross Sell" is well-regarded by merchants for its ability to effectively increase sales through upselling and cross-selling. The app is supported by a commendable customer service team, which contributes significantly to its positive reception. Despite some concerns with the user interface and customization capabilities, the app remains a valuable asset for boosting store revenue.</p>

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Reviews (1,003)

Overall rating

4.9

5

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What Merchants Think

Overall, merchants find "In Cart Upsell & Cross Sell" to be a highly effective tool for enhancing their stores' performance. The app is praised for its simplicity, effectiveness, and the exceptional customer service that accompanies it. Merchants highlight how the app contributes to increasing average order values and appreciate the diligent and responsive support team.

Key Strengths

Excellent customer support, noted as responsive and helpful.
Easy to use and implement.
Effective in increasing average order value (AOV).
Highly customizable to fit individual store needs.
Quick setup and configuration.

Common Concerns

The user interface could be improved for better user experience.
Some merchants experienced issues with theme compatibility.
Limited customization options for some advanced users.
Instances of billing issues when the app was deactivated.

Final Thoughts

"In Cart Upsell & Cross Sell" is well-regarded by merchants for its ability to effectively increase sales through upselling and cross-selling. The app is supported by a commendable customer service team, which contributes significantly to its positive reception. Despite some concerns with the user interface and customization capabilities, the app remains a valuable asset for boosting store revenue.

PavePro Asphalt Solutions (Chemtek, Inc)

Oct 10, 2024 on Shopify

Team is very helpful in support when there are issues. Very responsive and Lasandra is the best.

Furre

Oct 05, 2024 on Shopify

Love this app. The customer support team has been excellent in making custom changes for us. Highly recommend this app. Easy way to increase your AOV!

Elitte Brasil

Sep 19, 2024 on Shopify

Equipe de suporte sempre à disposição, o produto me atende bem.

Vorda

Sep 17, 2024 on Shopify

GGG Activewear

Sep 12, 2024 on Shopify

so easy to use and customise to our carts design, great customer support too. Recommend it for sure.

Blackbird Fabrics

Sep 09, 2024 on Shopify

Really prompt and amazing customer service!

Barberras Botanicals

Sep 08, 2024 on Shopify

I havent used the app as yet but the support from Lasandra was top notch.

VMAT

Sep 04, 2024 on Shopify

This app is fantastic, having everything needed to start selling adds-on a cross-selling. Lasandra provided outstanding support in helping us integrate the app with some minor adjustments to our theme. I’m thoroughly impressed with her assistance and the app's capabilities and flexibility. Highly recommended.

Dogempires

Sep 03, 2024 on Shopify

Very good support that fixed a missing feature for me!

SquishLit

Aug 20, 2024 on Shopify

I got help with everything! Definitely recommend this app and support. Such an amazing experience!

Bro Candle

Aug 18, 2024 on Shopify

Excellent app. Perfect for the job

iPro-case

Aug 18, 2024 on Shopify

Great APP and support from Lasandra!I reccomend it

Mangolo DK

Aug 11, 2024 on Shopify

I really got the help I needed. I would recommend it.

Hatcountry

Aug 08, 2024 on Shopify

We've just begun using this app but so far the support has been amazing. Lasandra worked throughout the day to get our widgets to match our theme exactly. Looking forward to seeing the increased order values!

Venera

Aug 04, 2024 on Shopify

Lasandra is awesome! She walked me through every step of the way and explained it simply so I could understand. Even when roadblocks came, she kept me updated throughout the entire process. In the end we got to our desired outcome. Big thanks to Lasandra, excellent customer service!

Sharpham Park British Organic Walnuts

Jul 15, 2024 on Shopify

Can't fault them! Lassandra and their dev team made some CSS alterations to help the cart addon match my website styling which looked great. I am so happy with the service and result of their work. How fenerous as I am on the paid version atm.

Minifigs.me

Jul 14, 2024 on Shopify

Really pleased with this app. It has some excellent features and the support team are very helpful and friendly. We have been in touch with support about some issues when setting up offers. They helped us resolve the issues very successfully.

Missty

Jul 09, 2024 on Shopify

Great customer service and always happy to help you swiftly when you need it.

Poppyseed Play

Jun 20, 2024 on Shopify

This is a great app with a good free option to start. Lasandra was an amazing help with ensuring that we are able to use this app for our existing theme (as it was not supported originally) I am so impressed by her service! Great company.

Futternasera

Jun 04, 2024 on Shopify

Sehr guter und schneller Support. Eine Ansprechpartnerin, die sofort alle Probleme und anliegend einwandfrei umgesetzt hat und auf Anhieb verstanden hat. Sie hat mir sehr viele Anliegen eingerichtet und das funktioniert jetzt Benutzerdefiniert einwandfrei. Kann ich nur jedem empfehlen :)