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Customer reviews: DS: Facebook & Instagram Shop

Develop by Shopify

The Shoppable Comments app transforms Instagram and Facebook interactions into sales by making comments shoppable. This review covers features, pricing, and real merchant experiences to help you decide if it’s right for your store.

Reviews (226)

Overall rating
4.9

What Merchants Think

Overall, merchants appreciate "InstaShop Instagram & Facebook" for its ease of use and seamless integration with both Instagram and Facebook. Users highlight its ability to streamline social media management, automate content posting, and contribute to increased online visibility and sales. While some users report a smooth experience with strong support from the app team, others express concerns about limited features and technical difficulties.

Key Strengths

  • Easy setup and integration with Shopify and social media platforms.
  • Automated posting and content scheduling feature saves time.
  • Responsive and helpful customer support.
  • Capability to create shoppable posts increasing online sales.
  • User-friendly interface with streamlined social media management.

Common Concerns

  • Limited features available in the free version.
  • Difficulty connecting with certain platforms like TikTok.
  • Some users report buggy experiences on certain devices like Mac.
  • Issues with account linkage, especially between Instagram and Facebook.
  • Challenges in cancelling subscriptions.

Final Thoughts

"InstaShop Instagram & Facebook" enjoys a largely positive reception due to its automation capabilities and ease of use, particularly for small to mid-sized businesses looking to enhance their social media presence. Despite some concerns regarding feature limitations and technical troubles, it is recognized as a valuable tool for simplifying the process of social commerce and maximizing sales potential through platforms like Instagram and Facebook.

#TheKingsTake

Feb 02, 2026  on Shopify

Really blew my mind when I realized what this app did

Leafier Shop

Feb 01, 2026  on Shopify

super

Just Fabulous Consignment Boutique

Jan 30, 2026  on Shopify

Great app selling lots on fb

MAAN OUTLET CALZATURE

Jan 28, 2026  on Shopify

mi piace come crea i video post per la mia pagina social

The Rose Family

Jan 27, 2026  on Shopify

AMAZING AND HUGE TIME SAVER

Grim & Glitter, LLC

Jan 23, 2026  on Shopify

Lans Bridal Couturier

Jan 22, 2026  on Shopify

The customer support was responsive, patient, and helpful throughout. I appreciate the effort and transparency shown in resolving the issue. Thank you, Daniel, for the support.

Boho Boutique

Jan 18, 2026  on Shopify

Becky’s On A Budget

Jan 17, 2026  on Shopify

GM Fashion Boutique

Jan 17, 2026  on Shopify

bueno

Leafier Shop

Jan 15, 2026  on Shopify

SCENTIA

Jan 12, 2026  on Shopify

Custom service is perfect, thank you

Holler House Press

Jan 11, 2026  on Shopify

exoticstore

Jan 08, 2026  on Shopify

Superb

Authentic Star

Jan 07, 2026  on Shopify

good

FenVeus

Jan 07, 2026  on Shopify

GatCeloni Tienda Solidaria

Jan 05, 2026  on Shopify

Kickster

Jan 01, 2026  on Shopify

This app is fantastic! Setting up shoppable posts is super easy, and it saves me so much time with the auto posting feature. Plus, their customer support is incredibly responsive and helpful. My engagement has really gone up! I highly recommend giving it a try!

Ok Publicidad

Dec 31, 2025  on Shopify

Brooklyn Charms

Dec 28, 2025  on Shopify

We have been working with the metashop team for a few years; they manage some of our stores, the support team is very active and helpful. We have his app with every of our stores. I have to say this app is amazing, it empowers our customers browse and pay right directly on Instagram and Facebook app smoothly.

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