Reviews: HKT: Spin Wheel ‑ Email Pop Up

Customer reviews: HKT: Spin Wheel ‑ Email Pop Up

Reviews (20)

Overall rating

4.9

5

10
4
3
2
1

What Merchants Think

Merchants appreciate the "HKT: Spin Wheel ‑ Email Pop Up" app for its comprehensiveness and the array of customization options it provides. Many users commend the exceptional and responsive customer service, particularly highlighting support team members like Henry for their dedication and assistance. Overall, the app is seen as a beneficial tool for enhancing customer engagement and facilitating business growth.

Key Strengths

Highly customizable interface and options.
Exceptional customer service, available even during off-hours.
Ideal for startups with free accessibility features.
Positive impact on simplifying business operations and customer retention.

Common Concerns

Issues with form integration such as the subscriber’s name not being recorded.
Data export functions not working as expected.
Delayed responses from technical support.

Final Thoughts

The "HKT: Spin Wheel ‑ Email Pop Up" app receives positive feedback for its functionality and supportive customer service, deemed beneficial for small to large businesses aiming to engage with customers effectively. Although there are some technical issues regarding data handling, the overall satisfaction with the app’s performance and support team offsets these concerns.

Hyperlite

Feb 19, 2024 on Shopify

The customer service is good. Henry replied promptly and patient. Helped us with the issue via remote control.

Natvral Lavde® Cosmetics Labs

Dec 03, 2023 on Shopify

[ACTUALIZACIÓN 04/12/2023] Me han ayudado a realizar la integración personalizada con mi CRM. [ACTUALIZACIÓN] El equipo de soporte ya ha arreglado el problema, justo después de poner la reseña negativa. En la caja del formulario no se registra el nombre del suscriptor, ya he mandado varios mensajes y no he obtenido respuesta del soporte técnico. La exportación de datos tampoco funciona correctamente y no exporta los datos necesarios para registrar un usuario manualmente.

Didier Lab Denmark

Oct 23, 2023 on Shopify

This app is honestly very complete, highly customisable and offer many different options to set-up what you are looking for. The customer service is awesome, and does not hesitate to work extra time at night (S/O to Henry ), and will for sure find a solution to your issue.

Univers d'Ange

Oct 21, 2023 on Shopify

Nice app with all fonctionnalities, and free for the starters. We love you. Come to see your work : www.univers-d-ange.com

Fusion Fashion USA

Dec 01, 2022 on Shopify

Great app. Highly recommend for growing businesses and I thank you @HKTApps for making my life so much easier. I appreciate it

Zorlee

Nov 25, 2022 on Shopify

good will continue to use app hope it does well with my store to get sales and have customers to keep coming back