Unfortunately I hit a stale mate again trying to get support. Initially after leaving a 1 star review they reached our to resolve as it impacted their overall rating but I guess old habits die hard - help has been really poor, with them blaming the theme I used (Prestige - a very common theme). Will look for another app that provides reasonable support
Amiah-Rae
May 27, 2025
on
Shopify
Poor customer service. I installed and turned out that the app needed customisation to be compatible with another app. These guys DID NOT respond. Their online chat service is useless and their email service is even worse. Uninstalled as simply could not get them to reply to help resolve the issue.
TZÁR
May 26, 2025
on
Shopify
Love this app, quite intuitive and user-friendly. Despite being a free app, the support is impeccable. Henry from the support team was super responsive and helped me fix a few layout issues within minutes. Keep up the great work, and special mention to Henry for giving me dedicated attention and support.
Brew-itCafe
Mar 31, 2025
on
Shopify
5/5 Thanks to Henry for listening to my bespoke requirements - This definitely helps me and hopefully for the great future of the APP.
The Empress by Altar Space
Feb 10, 2025
on
Shopify
Very easy to setup and customize with basic CSS knowledge. Henry was especially helpful with updates needed to properly integrate the app. This is very useful when improve UX for your website.
Gemstones for sale
Dec 08, 2024
on
Shopify
"I had an amazing experience working with Henry! His support was prompt, professional, and incredibly helpful. He made everything so easy and seamless for us. I also used the HKT Quick app, and it has been a game-changer for improving our workflow. It’s fast, intuitive, and has saved us so much time. Highly recommend both Henry and the HKT Quick app—fantastic service and incredible tools!"
SOGO Indonesia
Oct 20, 2024
on
Shopify
A very good app! Very helpful in creating quick view for free! Thank you Henry for responding and giving solutions immediately!
SeductiveUtopia.net
Sep 27, 2024
on
Shopify
Amazing app, better than some premium theme quick view functions! Amazing tech support skills, wow! Amazing super fast replies and clear and friendly communication. Thanks to Henry for being so awesome!
HB
Sep 10, 2024
on
Shopify
This Quick View app is probably the best once I've tried so far. The amount of features and customizability is generous considering it's free. With it, the shopping experience is much more convenient and enjoyable.
I did have a slight issue with the quick view buttons popping up in collections, so I reached out to support. Henry addressed the issue and fixed it in an incredibly timely manner. Excellent support and I highly recommend the app :)
Glamour
Aug 27, 2024
on
Shopify
I've been using the "HKT: Quick View - Add To Cart" app for my Shopify store, and I couldn't be more pleased with its performance. The app is incredibly intuitive, making it easier for my customers to browse products and add items to their cart without leaving the current page. This feature has noticeably improved the shopping experience and boosted my store's conversion rates.
What really sets this app apart is the outstanding customer support. I encountered a small issue with the app's integration on my site, and the customer support representative "Henry" was quick to respond. He went above and beyond to resolve my problem, even offering personalized assistance to ensure everything was working perfectly. His dedication and professionalism was truly impressive.
If you're looking for a way to enhance your Shopify store's functionality with a seamless quick view and add-to-cart option, I highly recommend the HKT app. It's a game-changer, and their customer support team will make sure you're taken care of every step of the way!