HidePay ‑ Shopify App Review: Features, Pros & Cons

Customer reviews: HideOut ‑ Hide PayPal Button

Reviews (18)

Overall rating

3.5

5

11
4
3
2

2
1

2

What Merchants Think

The "HideOut ‑ Hide PayPal Button" app generally receives positive feedback from merchants. Many appreciate its simplicity and effectiveness in removing the PayPal button from key areas of their store, helping to reduce customer confusion over available payment methods and potentially increasing conversions. The app's support team is frequently praised for being responsive and helpful in addressing any issues encountered by users.

Key Strengths

Effectively hides the PayPal button on cart and checkout pages.
Contributes to a cleaner checkout process, reducing customer confusion.
Highly responsive, helpful, and supportive customer service.
Cost-effective solution (affordable pricing).
Increases perceived multiple payment options, potentially boosting conversions.
Custom support provided for integration issues with themes or plugins.

Common Concerns

Does not fully hide the PayPal button on all pages (e.g., shipping information page).
Discrepancy in advertised free trial period (7 days instead of 15 days).

Final Thoughts

Overall, "HideOut ‑ Hide PayPal Button" is well-received by merchants who need to manage the visibility of payment options on their store fronts. While it works effectively for most scenarios, some limitations exist, such as inconsistent functionality across all pages and minor discrepancies in trial offerings. Despite these issues, its affordability and strong support service make it a recommended tool for those looking to enhance their store's checkout experience.

Softlens Queen

Nov 17, 2021 on Shopify

useless apps, these apps work in the past but now only hide the Paypal button on the cart page not on the shipping information page.

Pacific Packers Coffee

Oct 28, 2021 on Shopify

This app somewhat worked in the past but it's no longer needed as Shopify now gives you the same feature for free under Online Store - Themes - Customize - Products - Defaul Products - Product Pages and simply just unclick "Show dynamic checkout button". Once you unclick and save, it will also remove PayPal Express checkout from your store! FYI this app also hides Apple Pay and Google Pay so it unfortunately doesn't only hide PayPal only.

Comfybra

Oct 28, 2020 on Shopify

Good apps and good support i have tried it and it works very good thank you for helping us increase our conversion

Cheeky Physique

Oct 27, 2020 on Shopify

Great app! Works like a charm and helps streamline the cart and checkout process. Support is very helpful and responsive as well.

Redshift Sports

Oct 24, 2020 on Shopify

We needed to hide the paypal button in checkout and this worked like a charm. We even had an issue and they helped resolve it on our store.

Melvin Daniel

Jun 23, 2020 on Shopify

App support is good, and reply fast. Very usefull chat, they help you with everything there. It was a very professional experience. And resolve my problem with the paypal button. Thanks

Mybrands

May 14, 2020 on Shopify

The app works! Although i use a different theme. The support team logged in and resolved my issue. I now have the 'Buy it Now' button without the confusion of paypal express. Greatly appreciated!

NDOTO TEXTILE

Apr 30, 2020 on Shopify

The app suddenly fail to work on mobile and there is absolutely no support. I tried to reach out for the support a couple of times and didn't got any reply. Very disappointing.

Coffee Culture (Zamboanga)

Apr 16, 2020 on Shopify

Our target audience do not use (or very rarely use) PayPal, so it was important to hide the prominent PayPal button on the cart and checkout pages, as it gives the wrong impression that it's the only payment method accepted when users checkout. This app solves the issue 100%, plus the support team was so responsive and helpful in helping us troubleshoot.

OkWoah

Apr 11, 2020 on Shopify

Amazingly simple and worth the payments. Will be getting this for all my stores. Makes checkout not look so spammy. I also noticed orders ticked up. Shoppers are lead to think that Paypal is the only payment method since the yellow button is so prominent on checkout.

Ausziehstuhl

Mar 15, 2020 on Shopify

Cheap and they helped me with a custom job for free. As well the support chat option in the corner is a perfect helper.

STORMS JEWELRY

Nov 22, 2019 on Shopify

Amazing works as expected.

NUR Watches

Oct 10, 2018 on Shopify

I love this app because it solves the customer confusion, thinking that we have paypal as the only payment option. I've contacted support because it didn't work with my theme or due to a plugin conflict, and Mark resolved the issue quickly.

Pep.pl | Backpacks, Totes & Accessories f

Oct 09, 2018 on Shopify

Simple and easy to use app, and the best part is it costs only 99 cents. App does a great job in hiding PayPal button without actually removing PayPal payment method.

Colornatura

Jun 19, 2018 on Shopify

It says 15 days trial? not true...when you install it to your shop, you only get 7 days, hey admin, fix this and you get 5 stars