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Customer reviews: QR: WhatsApp Marketing + Chat

Develop by QuickReply.ai

Reviews (214)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

Mirum

Nov 19, 2024  on Shopify

Good app for WhatsApp integrations to your store. Customers support is very helpful in case of issues with the app or with the WhatsApp API

Indirookh

Nov 19, 2024  on Shopify

The app has been a great addition to our customer support and has been helpful in managing customer order tracking and replies. Customer support has prompt and responsive and so far the experience has been great. The team is quite helpful in creating marketing campaigns and broadcasts.

The Good Routine®

Nov 19, 2024  on Shopify

The whole onboarding exercise and day to day interactions with the team were very smooth. Huge shout out to Debanita who was incredibly helpful for all our queries and requests. This level of support and coordination is absolutely essential for organisations like us to function effectively. Highly recommend.

Acacia Garden Center

Nov 12, 2024  on Shopify

This has had a marked improvement in our CRO and has really helped us convert a lot of visits into purchases. The support team is also very helpful which has been critical in decision to implement this module into our ecom business.

Poseidon Hair

Nov 11, 2024  on Shopify

Really happy! Great support. Would recommend

CokeandCaine

Nov 11, 2024  on Shopify

ironyhome

Nov 06, 2024  on Shopify

The App is awesome. I have personally loved it. It is easy to use, cost-effective, and streamlines all communications in one place. And helps communicate with customers very easily through What's App. Their team is immensely helpful in all our endeavors. Could not recommend enough!

Gemsmantra

Oct 25, 2024  on Shopify

Good UI /UX and Superb ROI.

Everdion

Oct 25, 2024  on Shopify

QuickReply.ai has revolutionized our marketing game on Shopify! The integration of WhatsApp API for automation has skyrocketed our ROAS, bringing in incredible returns on our campaigns. What truly sets QuickReply.ai apart is their exceptional customer support, particularly from our dedicated success manager Rahul Sharma, who goes above and beyond to ensure our success. Using the platform is a breeze, making it effortless to engage with our customers and drive sales. Highly recommend!

Globalshiksha

Oct 25, 2024  on Shopify

At GlobalShiksha, QuickReply.ai has transformed our WhatsApp API marketing. The sales marketing tracking feature is outstanding, allowing us to effectively monitor and optimize our campaigns. The platform’s automation and intuitive interface streamline our outreach efforts. A special thanks to Rahul for his exceptional support! His insights and solution-oriented approach made our onboarding smooth and efficient. With its cutting-edge technology and excellent customer service, QuickReply.ai truly stands out as one of the best solutions in the market. I highly recommend it for anyone looking to enhance their marketing strategy!

Environmanly

Oct 25, 2024  on Shopify

Efficient and Effective WhatsApp Marketing with Quick Reply! We've had a fantastic experience with Quick Reply for our WhatsApp marketing needs! They made it easy for us to send broadcasts and stay engaged with our audience. Their platform has been helpful in our customer remarketing efforts, helping us reconnect with past customers in a personalized way. Highly recommend it for seamless customer outreach and engagement for D2C brands!

Green And Beige

Oct 15, 2024  on Shopify

We have been using Quickreply.ai for more than a year. I must say that QR has been very efficient and has been working well for our business. The highlight is the quick response from the team whenever we needs support, be it day or night. Kudos to the wonderful team who has helped us grow our business.

Nisara Beauty

Oct 06, 2024  on Shopify

Nice app with the good customer support team.

The Zappy Box

Sep 23, 2024  on Shopify

Experience with the team and platform was really good

asa Beauty

Sep 22, 2024  on Shopify

Had a great session with Rochan from the Quick Reply team. He assisted me smoothly with my queries and explained everything perfectly. Thank you!

FRATO

Sep 16, 2024  on Shopify

A app Which give us a Good ROI and Best Abandoned Recovery. Very Easy to use worth it.....

Rosada Baby

Sep 06, 2024  on Shopify

Highly recommend

SOLES

Sep 05, 2024  on Shopify

the customer service i very promt and responsive

Mydesignation

Aug 28, 2024  on Shopify

We've been using QuickReply.AI for almost a year now, and we are consistently impressed by their exceptional customer support and constant feature upgrades. The support team is top-notch—responsive, knowledgeable, and genuinely committed to resolving issues quickly and effectively. The app consistently evolves with frequent feature updates and an intuitive interface, making it easier and more efficient to use. Plus, even the standard plan offers a comprehensive suite of features that meets all basic business needs, making it both cost-effective and efficient at the same time. With constant upgrades and a sleek, user-friendly interface, it's clear they prioritize both functionality and ease of use, making QuickReply.AI a standout choice for any business.

QIVOK

Aug 22, 2024  on Shopify

We recently integrated Quickreply into our Shopify store for WhatsApp marketing. Initially, we were apprehensive due to previous negative experiences with other platforms. However, Quickreply exceeded our expectations with their excellent service. From the seamless integration process to setup and ongoing customer support, they have proven how powerful WhatsApp can be as a tool for small ...

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