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Customer reviews: QR: WhatsApp Marketing + Chat

Develop by QuickReply.ai

Reviews (213)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

Sutra Art of Clothing

Mar 29, 2025  on Shopify

Quick Reply seamlessly integrates with Shopify, making WhatsApp communication effortless. It ensures instant responses, automated follow-ups, and smooth order tracking, improving customer engagement.

The India Craft House

Mar 29, 2025  on Shopify

Support team (Rochan Tripathi) of Quick Reply is very responsive and proactive. They fix issues very promptly.

HAY!

Mar 28, 2025  on Shopify

House of Heroes

Mar 27, 2025  on Shopify

QR is a really good fit for our brand from a value/price standpoint, also very timely customer service.

Ahika

Mar 26, 2025  on Shopify

We have had a good experience with QuickReply. The service team is too good to guide you at any point of time.

MsLila

Mar 25, 2025  on Shopify

Very easy to use and the team is always ready to help

Menoveda

Mar 24, 2025  on Shopify

We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaign is super simple with the guidance of our POC. Must try. highly recommended.

Ikka Dukka Studio Private Limited.

Mar 21, 2025  on Shopify

I’ve had an excellent experience with this team. They are by far one of the most responsive teams. My requirements were addressed and fulfilled within a day, and the entire process of getting the broadcast up and running took just a couple of hours. The speed and convenience were outstanding. A special shoutout to Rochan, who was incredibly kind, helpful, and attentive throughout. Highly recommend working with them!

HighSpark

Mar 20, 2025  on Shopify

Highly recommend QuickReply for businesses seeking a reliable and effective messaging solution. We have been using QuickReply for couple months, and it has significantly enhanced our WhatsApp communication. The platform provides a seamless and user-friendly experience for managing customer inquiries and order-related messaging. Additionally, the support team is highly responsive, ensuring smooth and efficient operations. Very happy with them!

monri

Mar 19, 2025  on Shopify

Nice platform. Good client service by them and specially Rochan is very helpful. Definitely will suggest others from this industry.

Khyaal (Taisho Ventures Pvt Ltd)

Mar 18, 2025  on Shopify

This is a very nice feature to add to your store, as it helps us manage our leads and customers efficiently. This feature also gives you options to run customisable campaigns and broadcasts. We have noticed a growth in engagement rate. Deepash and Debanita have helped us a lot during onboarding and during customisation requests.

Charmacy Milano Store

Mar 15, 2025  on Shopify

The app is excellent and provides various features for WhatsApp marketing that really help us, our experience has been really great, especially with their customer support team, they are always quick to respond and ready to help anytime. I would recommend this app to everyone.

Silai Machine

Mar 12, 2025  on Shopify

The team of quickreply is a bunch of people work day and night to make there customer to approach audience in a fast and effective way . I always love the team member's efforts and knowledge

Take 2 Care

Mar 11, 2025  on Shopify

We recently integrated the QuickReply WhatsApp API into our website, and the experience has been outstanding! The team was incredibly responsive, professional, and efficient in handling the integration process. They provided clear guidance at every step, ensuring a smooth setup without any technical issues. The API works seamlessly, enhancing our customer engagement and making communication more efficient. We highly appreciate their prompt support and expertise. If you’re looking for a reliable WhatsApp API solution, QuickReply is the way to go!

Nakhrewaali

Mar 08, 2025  on Shopify

The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.

Evermore

Mar 07, 2025  on Shopify

We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.

PetCentral_AE

Mar 07, 2025  on Shopify

QuickReply WhatsApp Marketing, platform is user-friendly, efficient, and has helped us streamline our customer communication like never before. A huge shoutout to Saloni for her incredible assistance throughout the setup and integration process. Her support, patience, and expertise made everything smooth and hassle-free.

Fit & Flex

Mar 04, 2025  on Shopify

Very supportive team. if I am having any issues they get resolved on the same day as the support staff is very active and helpful

Chai Chun

Mar 04, 2025  on Shopify

Highly recomend, it makes automation seamless and efficient. It simplifies customer communication, saves time, and ensures quick responses, enhancing customer experience effortlessly

Dophari

Mar 04, 2025  on Shopify

Great support!

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