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Customer reviews: QuickReply

Develop by Shopify

Reviews (218)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

SEHATUP WELLNESS PRIVATE LIMITED

Sep 22, 2025  on Shopify

“Game Changer for Customer Support & Engagement” QuickReply has been an amazing addition to our Shopify store. The onboarding process was smooth, and the support team (especially Debanita) has been extremely responsive and helpful right from setup to running our campaigns. The AI chat + helpdesk solution makes it so easy to handle customer queries instantly, improve engagement, and even drive conversions. The integration with Shopify is seamless, the interface is simple to use, and automation saves us a ton of time. Highly recommend QuickReply to any Shopify store owner looking to scale support and boost customer satisfaction. Definitely a must-have app!

Sanch by SANCH FARMS PRIVATE LIMITED.

Sep 16, 2025  on Shopify

QR has been a true help in setting up our WhatsApp campaigns.

MS RETRO STORE

Sep 15, 2025  on Shopify

Aguila ActiveWear

Sep 11, 2025  on Shopify

We’ve been using QuickReply.ai for our Shopify store and it has been a complete game changer for WhatsApp marketing. The abandoned cart recovery, automations, and broadcast features are excellent and very easy to manage. A special mention to their representative Neha Arora, who has been extremely cooperative and supportive throughout. She personally handled all our requirements — from setting up automations and bot queries to fulfilling custom requests we made. Her assistance made the whole process smooth and hassle-free. Overall, the app delivers great results and the support team goes above and beyond. Highly recommended for any brand that wants to engage customers on WhatsApp and boost conversions.

Dhruv Kapoor

Sep 10, 2025  on Shopify

VARQ JEWELS

Aug 09, 2025  on Shopify

Seamless onbaording experience!

ANNY

Aug 06, 2025  on Shopify

Shyr Beauty

Aug 05, 2025  on Shopify

QuickReply.ai has been a game-changer for our WhatsApp marketing. The platform is easy to use, and the automation features have saved us a lot of time. We can easily send personalized messages, automate replies, and track customer interactions in real-time. The segmentation tools are especially helpful in targeting the right audience, and we've seen a noticeable boost in engagement and conversions. Their support team is responsive and always ready to help. Overall, QuickReply.ai has made our customer communication faster, smarter, and more effective. Highly recommend it to any brand looking to grow through WhatsApp!

Bubz

Aug 01, 2025  on Shopify

Quick reply has been great - from the features to the integration, everything was very very smooth. Highly recommend it as a great marketing retention tool.

Shop Tidy Up

Jul 18, 2025  on Shopify

Dista USA

Jul 14, 2025  on Shopify

Quick Reply has truly transformed our customer communication on Shopify! The app is user-friendly and has significantly improved our response rate, especially with customers who typically don’t engage via email. We are now receiving quicker replies and resolving conversations more efficiently. The clean interface and easy setup made the transition seamless. Highly recommend this tool to any store aiming to enhance customer engagement and streamline communication.

Nei Native

Jul 09, 2025  on Shopify

When we decided to scale up communications with our clients, QR was the first choice. The team, esp Neha Arora, was fantastic. The app is first rate and so is the team. You cant go wrong with them. Thank you.

Shopryze

Jun 13, 2025  on Shopify

QR has made communication super easy! The setup was smooth, and their WhatsApp solutions help a lot with updates and customer support. Their team guided us well, making broadcasts and campaigns effortless. Highly satisfied, definitely recommended!

Sollak Designs

May 31, 2025  on Shopify

Highly Recommended platform. This has really helped us with the smooth and satisfactory customer service experience.

Glamplusstore

May 30, 2025  on Shopify

The WhatsApp panel has truly elevated the way we connect with our clients—smooth, reliable, and incredibly easy to use. It has simplified everything from sending promotions to managing daily communication. A heartfelt thanks to Saloni for her outstanding support and guidance throughout the setup. Her professionalism and prompt assistance made the entire experience seamless. Highly recommended for any business looking to build stronger, faster client relationships!

French Essence

May 01, 2025  on Shopify

Satisfied with their services, team is helpful and consistently provides timely resolutions. Overall it’s been a great experience working with them.

Prinjal Jewels

Apr 15, 2025  on Shopify

Excellent Support & Seamless Experience! I had a great experience with the QuickReply team. Their support was prompt, professional, and super helpful. I faced a few issues with WhatsApp API integration, especially related to catalog messaging, and they resolved all my queries in a single call. The team is knowledgeable and ensures you get the right guidance. I'm fully satisfied with their service and highly recommend them to anyone looking for reliable WhatsApp integration solutions!

Yellow Naturals

Apr 10, 2025  on Shopify

Good support and implementations.

SiYu Shades

Apr 09, 2025  on Shopify

QR is aesome the service the support staff the energy they carry everything is just awesome. The way Saloni helped me out and solved my problem in a blink of eye was seriously commendable

Barken's

Apr 08, 2025  on Shopify

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