7.8
Gumstack logo

Gumstack

Develop by Gumstack Inc

$49-$149

/ Month
14 Days Free Trial

Live video shopping from your store

Increase conversions
Reduce returns
Live video shopping
Direct browser calls
Schedule callback
1-1 video/audio
4 Reviews
7.8

About Gumstack

Launched Aug 30, 2021

Categories

Built by Gumstack Inc

Email :

[email protected]

Address

9450 SW Gemini Dr, PMB 19241, Beaverton, OR, 97008-7105, US

Website Support Portal Privacy policy
Report Pundit: Custom Reports logo
(1,711 Reviews)
$9-$35 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Build custom reports or premade ones and integrate with...

Introduction Video

Description

Bring live video shopping to your store with Gumstack.

Allow customers to call you directly from your online store, and get them to video shop with the help of your agents. No downloads required, your shoppers can call you directly from their browser on any device, while they are still shopping on your store. Schedule callback even when you're not around. Allow customers to request a callback and close leads by calling. Stand out by assisting your shoppers personally using video calls.

Allow customers to call you directly from your online store, and get them to video shop with the help of your agents. No downloads required, your shoppers can call you directly from their browser on any device, while they are still shopping on your store. Schedule callback even when you're not around. Allow customers to request a callback and close leads by calling. Stand out by assisting your shoppers personally using video calls. more
  • Live 1-1 video/audio shopping for your store visitors.
  • Increase conversions rates by assisting your customers live.
  • Reduce returns by allowing customers to inspect the product over a call.

Pros

  • Customers can call directly from the online store with no downloads required
  • Calls can be made from any device, enhancing accessibility
  • Shoppers can schedule callbacks, accommodating non-availability
  • Direct and personal assistance via video calls can help close sales
  • Live 1-1 video/audio shopping for real-time interaction and support
  • Expected to increase conversion rates by providing direct assistance
  • Potential to reduce returns by allowing customers to inspect products over a call, thereby reducing uncertainty about purchases

Cons

  • Reliance on video calls may require extensive training and availability of agents
  • Potential privacy concerns for customers having video calls with store agents
  • Customers with limited internet access or slower connections may have a subpar experience
  • Scheduling callbacks might not fully mitigate issues of agent unavailability, leading to potential customer frustration
  • May necessitate additional resources to manage video calls, leading to higher operational costs

Top Helpful Reviews

View all reviews

Devoteewear

Apr 01, 2022  on Shopify

Hands down one of the best developers and team we have worked with. The people behind this app truly care for your success and that's invaluable! They have helped us make what looked impossible possible in just no time. The CEO itself hopped on calls with us to answer our questions and all our questions were answered in less than 24 hours. Highly recommend!

Koskii

Sep 19, 2021  on Shopify

It has been an amazing journey working with Gumstack. The app is exactly what we were looking for and has helped us add another sales channel very quickly giving our customers a discovery platform to explore high asp products . The team has been very agile with support.

Durfi Retail Pvt. Ltd.

Sep 13, 2021  on Shopify

We as a brand sells Mattresses & Accessories most Indian customers prefer to visit nearby stores, touch and feel the product before they buy, we as an online company don't have any stores, found this great video commerce app. We are using the Gumstack App last 30-40 days to showcase and provide a better experience to our online customers our Mattresses & Accessories, the tool is helping us to sell our products vividly, it's providing an authentic experience to the customers in real-time. Every call and interaction ending with a great customers experience, easy to show our live product in real-time, voice and video is stable and clear. The tool integration is very simple, the Gumstack team is supportive and addressing all the tech snags in real-time.

Flatheads

Sep 07, 2021  on Shopify

Live video shopping is a differentiating feature for us as a D2C brand. Using Gumstack, our customer support team has been able to work as an effective sales team. We engage with our audience and showcase the USP of our shoes, leading to quality customer conversions and a great overall experience. Definitely recommend Gumstack to all D2C brands keen on talking to their customers live!

More App like this

Stackend: Customer Community logo
(2 Reviews)
$59 / Month
  • 14 Days Free Trial

Customer Community, Shoppable Blogs & Rich Customer...

LiveMeUp: Live Shopping logo
(29 Reviews)
$89-$399 / Month
  • Free Plan Available

Turn Live shopping sessions and Shoppable videos into sales....

Reactive Live & Shoppable Ads logo
(8 Reviews)
  • 7 Days Free Trial

On-site live events & shoppable videos to drive conversion...

Firework Shoppable Video logo
(5 Reviews)
$2000-$399 / Month
  • Free Plan Available

Accelerate Sales with Lightning Fast Shoppable Video