Reviews: Trust badges & icons ‑ Iconito

Customer reviews: Iconito ‑ Trust badges & icons

Reviews (188)

Overall rating

4.9

5

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What Merchants Think

Merchants overwhelmingly praise "Trust badges & icons ‑ Iconito" for its user-friendliness and functionality. Many users appreciate the app's ability to enhance store aesthetics and build customer trust efficiently. The customer support team, especially agents like Leo, Arthur, David, and Patrick, receive notable commendations for their promptness and helpfulness.

Key Strengths

User-friendly interface and easy setup
Wide variety of icons available and the ability to upload custom icons
Excellent and responsive customer support
Positive impact on store aesthetics and customer trust
Free plan availability appreciated by new merchants

Common Concerns

Some initial setup challenges for new users
Minor issues with icon visibility that require support intervention

Final Thoughts

Overall, "Trust badges & icons ‑ Iconito" is highly regarded for its ease of use and positive effect on store presentation. The app is considered essential by many merchants for boosting customer trust and enhancing aesthetic appeal. The reliable customer support further complements the app’s offering, making it a recommended choice for store owners.

West Turquoise

Jul 12, 2024 on Shopify

Perfect service, makes my use easier!

GYM NUDGE Onlineshop

Jul 11, 2024 on Shopify

Very nice support. Big compliments to Patrick!

Opulent Chairs

Jul 11, 2024 on Shopify

Super flexible app and really simple to setup to match my theme. Patrick at support was amazingly helpful and answered my question within 30 seconds!

Laetyshop

Jul 09, 2024 on Shopify

Sav à l'écoute, app tres utile facile a utiliser

FitnessFeather

Jul 01, 2024 on Shopify

Merci a David qui réglé rapidement mon problème !

EcoVera

Jun 30, 2024 on Shopify

there customer service is awesome, and the app is also really easy to use

Kazia

Jun 28, 2024 on Shopify

Ich bin absolut begeistert von dem Service! Patric hat mir schnell und freundlich geholfen, sodass ich meine Anliegen problemlos klären konnte. Sehr zufrieden und definitiv empfehlenswert! Pluspunkt für die hervorragende Unterstützung."

Ma boutique

Jun 26, 2024 on Shopify

Premier contact avec Patrick qui est très pro, super réactif et très compréhensif

Air Bliss

Jun 25, 2024 on Shopify

A ajuda do David foi preciosa para eu conseguir que um "Icon Block" aparecesse no meu website. Super prestável :)

FrenchCleanse

Jun 24, 2024 on Shopify

Merci a Arthur de m'avoir aider, rapide éfficace… Très bon service client !!

Evenziia

Jun 24, 2024 on Shopify

Service client au top, j'ai écrit et seulement 3 minutes plus tard David m'a répondu. Il a été rapide et efficace et m'a même fait une vidéo explicative. Service super, je recommande !

Ventilatte

Jun 14, 2024 on Shopify

Patrick was really fast and kind, nice person and experience.

Ma boutique

Jun 09, 2024 on Shopify

magnifique et David m'as trop aidé et il a été super gentil

Moisturizee

Jun 09, 2024 on Shopify

Thank you very much David for your help on how to make the Icons appears on my stores. It was really appreciated! I recommend.

La Dresseria

Jun 08, 2024 on Shopify

Hervorragender Service durch Patrick. Sehr freundlich und hilfsbereit!

CuddleCup

Jun 07, 2024 on Shopify

Quick communication and sharper responses. They have an awesome team that hears your issues, especially with Patrick the MVP

Alcove Collections

Jun 06, 2024 on Shopify

Awesome app and does exactly what it says. I like the customization options available. Arthur was quick to respond and provide support when I had a question. Thanks for the amazing support!

Helenova Aarhus

Jun 06, 2024 on Shopify

I was having an issue with setting up my icons, but patrick was very swift and helped me with it in no time, so would really recommend this app

Odovita

Jun 05, 2024 on Shopify

L'application est simple d'utilisation et l'assistance est très réactive.

My Store

Jun 02, 2024 on Shopify

Service-minded and quick service. Thank you so much David for the help. Great addition to my store.