Reviews: Rocket Google Reviews

Customer reviews: Rocket Google Reviews

Reviews (236)

Overall rating

5

183
4

3
3
2

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1

What Merchants Think

Merchants generally have a positive perception of the "Rocket Google Reviews" app. It is widely praised for its user-friendliness, effective integration with online stores, and exceptional customer support. Despite a few concerns, the app has been successful in enhancing customer engagement and displaying credibility, making it a popular choice among businesses of all sizes.

Key Strengths

Easy integration with online stores, particularly Shopify.
Simple and intuitive interface that makes displaying and managing reviews easy.
Responsive and helpful customer support team.
Efficient problem-solving, with quick response times for issues.
Availability of a free plan for new businesses.
Customization options available for display layouts.

Common Concerns

Some users experienced issues with widget display or functionality.
Concerns about updates requiring access to customer data without sufficient explanation.
Occasional glitches that require intervention by the support team.
Limited options for selecting which reviews to display prominently.
The widget design might sometimes be less appealing and can slow down websites.

Final Thoughts

The "Rocket Google Reviews" app is well-received by its users, particularly for its ease of use and stellar customer service. While it presents some areas for improvement, such as enhancing widget design and resolving frequent bugs, its functionality in managing Google reviews and engaging customers effectively outweighs the drawbacks. Overall, it stands out as a valuable tool for businesses aiming to leverage customer feedback.

SportySwim

Sep 17, 2024 on Shopify

Great app, does what it says on the tin. Had a small issue after an update but live chat helped me to sort the issue straight away and without fuss.

Ollytea

Aug 22, 2024 on Shopify

great customer service, great application use!

LORIEN Joyeria Artesanal de Plata

Aug 18, 2024 on Shopify

Excelente aplicación, nada complicada. Si necesitas atención es inmediata y sin problemas.

De Kortingknaller

Aug 15, 2024 on Shopify

Really helpful support, had an issue with a picture not showing. Fixed within 10 minutes by contacting them. Thanks!

academyofhairandmakeup

Jul 30, 2024 on Shopify

There was a small glitch but they fixed it

Bulkthreads.com

Jul 23, 2024 on Shopify

Great customer service!

Dein Garten Eden

Apr 24, 2024 on Shopify

Gefällt mir gut, die kostenlose Variante ist für uns vollkommen ausreichend!

IP SYSTEMS

Apr 18, 2024 on Shopify

Easy to set up. Doesn't auto-update when new reviews populate though.

La V Health Fusion

Apr 15, 2024 on Shopify

Pets And The City

Apr 13, 2024 on Shopify

Both Sneakers

Apr 10, 2024 on Shopify

GYMMARKT

Apr 01, 2024 on Shopify

very nice app. perfect to start your business with.

Our Jerky & Snack Shop

Mar 28, 2024 on Shopify

This is a great app and is very easy to use for anyone.

Mental Health with JoJo

Mar 20, 2024 on Shopify

Granny Doris

Mar 19, 2024 on Shopify

Apps is user friendly and their support is professional

SparkClean

Mar 19, 2024 on Shopify

Es genial!!! Estoy muy feliz con esto!

Bloomstitch Atelier

Mar 19, 2024 on Shopify

Awesome app that shows my Google Reviews.

Moorabbin Batteries

Feb 19, 2024 on Shopify

This app does exactly what's advertised but the reason you should at least try it is the support. Messaged with a widget query to figure out its class so I could reposition the app a tiny bit for mobile, the support team replies sub 5 minutes and gave me correct code to paste in. These guys work like magic so give them all the support you can!

Cool Shoes Store

Feb 01, 2024 on Shopify

Very poor widget design. And it caused my website to slow down.

My Tesla Accessories

Jan 29, 2024 on Shopify

easy to use and add to my shopify store. Thanks