Customer reviews: Rocket Google Reviews

<h3>What Merchants Think</h3> <p>Merchants generally have a positive perception of the "Rocket Google Reviews" app. It is widely praised for its user-friendliness, effective integration with online stores, and exceptional customer support. Despite a few concerns, the app has been successful in enhancing customer engagement and displaying credibility, making it a popular choice among businesses of all sizes.</p> <h3>Key Strengths</h3> <ul> <li>Easy integration with online stores, particularly Shopify.</li> <li>Simple and intuitive interface that makes displaying and managing reviews easy.</li> <li>Responsive and helpful customer support team.</li> <li>Efficient problem-solving, with quick response times for issues.</li> <li>Availability of a free plan for new businesses.</li> <li>Customization options available for display layouts.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experienced issues with widget display or functionality.</li> <li>Concerns about updates requiring access to customer data without sufficient explanation.</li> <li>Occasional glitches that require intervention by the support team.</li> <li>Limited options for selecting which reviews to display prominently.</li> <li>The widget design might sometimes be less appealing and can slow down websites.</li> </ul> <h3>Final Thoughts</h3> <p>The "Rocket Google Reviews" app is well-received by its users, particularly for its ease of use and stellar customer service. While it presents some areas for improvement, such as enhancing widget design and resolving frequent bugs, its functionality in managing Google reviews and engaging customers effectively outweighs the drawbacks. Overall, it stands out as a valuable tool for businesses aiming to leverage customer feedback.</p>

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Reviews (122)

Overall rating

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What Merchants Think

Merchants generally have a positive perception of the "Rocket Google Reviews" app. It is widely praised for its user-friendliness, effective integration with online stores, and exceptional customer support. Despite a few concerns, the app has been successful in enhancing customer engagement and displaying credibility, making it a popular choice among businesses of all sizes.

Key Strengths

Easy integration with online stores, particularly Shopify.
Simple and intuitive interface that makes displaying and managing reviews easy.
Responsive and helpful customer support team.
Efficient problem-solving, with quick response times for issues.
Availability of a free plan for new businesses.
Customization options available for display layouts.

Common Concerns

Some users experienced issues with widget display or functionality.
Concerns about updates requiring access to customer data without sufficient explanation.
Occasional glitches that require intervention by the support team.
Limited options for selecting which reviews to display prominently.
The widget design might sometimes be less appealing and can slow down websites.

Final Thoughts

The "Rocket Google Reviews" app is well-received by its users, particularly for its ease of use and stellar customer service. While it presents some areas for improvement, such as enhancing widget design and resolving frequent bugs, its functionality in managing Google reviews and engaging customers effectively outweighs the drawbacks. Overall, it stands out as a valuable tool for businesses aiming to leverage customer feedback.

Eco Babies Canada

Sep 25, 2024 on Shopify

Awesome app that quickly and easily integrates your Google reviews to your online store. Simply download the app to your Shopify admin, find your store via their Google locator, select your layout and off you go! I love that it is simple, the Live Chat has a quick response time and the app has a free plan, so if you are a new shop looking for something simple and free to start, they can offer that.

E LOYAL

Sep 22, 2024 on Shopify

Highly Recommend Google Reviews Plus! I integrated the Google Reviews Plus app into my Shopify store, and I couldn't be happier with the experience. The app is incredibly easy to use and works seamlessly with my store. The customer service was outstanding—they were quick to respond and very helpful throughout the process. It’s made managing and displaying reviews a breeze. I highly recommend this app to anyone looking to enhance their store’s credibility and customer engagement. A great solution for businesses of all sizes!

Emgi

Sep 19, 2024 on Shopify

Excelente atención y buena app, recomendada

OttawaCottonCandy

Sep 19, 2024 on Shopify

My Google Review app (free version) was impacted by a recent app upgrade. I reached out via chat and the team had it fixed in less than 20 minutes!! They were so helpful and quick. I highly recommend this app.

MR WIPE

Sep 18, 2024 on Shopify

Our startup has been using the app for many months. It is easy to use, it loads very quickly and it is very cost-effective. But above all, the support is extremely helpful. Never before have we seen a team respond so quickly, enthusiastically and comprehensively to requests and problems. We can only recommend the app!

The Yum Family Shop

Sep 17, 2024 on Shopify

Great service!!! kind support

SportySwim

Sep 17, 2024 on Shopify

Great app, does what it says on the tin. Had a small issue after an update but live chat helped me to sort the issue straight away and without fuss.

Ollytea

Aug 22, 2024 on Shopify

great customer service, great application use!

LORIEN Joyeria Artesanal de Plata

Aug 18, 2024 on Shopify

Excelente aplicación, nada complicada. Si necesitas atención es inmediata y sin problemas.

De Kortingknaller

Aug 15, 2024 on Shopify

Really helpful support, had an issue with a picture not showing. Fixed within 10 minutes by contacting them. Thanks!

academyofhairandmakeup

Jul 30, 2024 on Shopify

There was a small glitch but they fixed it

Bulkthreads.com

Jul 23, 2024 on Shopify

Great customer service!

Dein Garten Eden

Apr 24, 2024 on Shopify

Gefällt mir gut, die kostenlose Variante ist für uns vollkommen ausreichend!

IP SYSTEMS

Apr 18, 2024 on Shopify

Easy to set up. Doesn't auto-update when new reviews populate though.

La V Health Fusion

Apr 15, 2024 on Shopify

Pets And The City

Apr 13, 2024 on Shopify

Both Sneakers

Apr 10, 2024 on Shopify

GYMMARKT

Apr 01, 2024 on Shopify

very nice app. perfect to start your business with.

Our Jerky & Snack Shop

Mar 28, 2024 on Shopify

This is a great app and is very easy to use for anyone.

Mental Health with JoJo

Mar 20, 2024 on Shopify