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Customer reviews: Rocket Google Reviews

Reviews (120)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive perception of the "Rocket Google Reviews" app. It is widely praised for its user-friendliness, effective integration with online stores, and exceptional customer support. Despite a few concerns, the app has been successful in enhancing customer engagement and displaying credibility, making it a popular choice among businesses of all sizes.

Key Strengths

  • Easy integration with online stores, particularly Shopify.
  • Simple and intuitive interface that makes displaying and managing reviews easy.
  • Responsive and helpful customer support team.
  • Efficient problem-solving, with quick response times for issues.
  • Availability of a free plan for new businesses.
  • Customization options available for display layouts.

Common Concerns

  • Some users experienced issues with widget display or functionality.
  • Concerns about updates requiring access to customer data without sufficient explanation.
  • Occasional glitches that require intervention by the support team.
  • Limited options for selecting which reviews to display prominently.
  • The widget design might sometimes be less appealing and can slow down websites.

Final Thoughts

The "Rocket Google Reviews" app is well-received by its users, particularly for its ease of use and stellar customer service. While it presents some areas for improvement, such as enhancing widget design and resolving frequent bugs, its functionality in managing Google reviews and engaging customers effectively outweighs the drawbacks. Overall, it stands out as a valuable tool for businesses aiming to leverage customer feedback.

It's Me & You

Feb 04, 2025  on Shopify

Excellent app just installed it and it is working great. Had to delete another google review app i installed earlier as it was not integrating with my pages.

Patriot Clean Out Store

Jan 26, 2025  on Shopify

My experience with Rocket Google Reviews has been great. My widget was duplicating, I contacted them via chat, they not only fixed my problem but they made the widget look a lot nicer!! The issue with the widget was entirely my fault. They fixed it fast and made it beautiful! Thank you customer service team at Rocket Google Reviews.

Selfup Boston

Nov 05, 2024  on Shopify

Have been using this app, and it's been fantastic! It has all the features mentioned in the description, and the support team is incredibly helpful whenever we have questions.

cosesucose.it

Oct 09, 2024  on Shopify

I would like to encourage people to use Google Review Plus. The app works very well. Moreover I had a fantastic experience with the support team with Lym and Jack fully supporting me and solving issues I had in my DNS. Moreover the development team agreed to support an improvement I suggested, that will be inserted in next revision. There is nothing more I could require from a software company.

One Flower Macau_HK

Sep 30, 2024  on Shopify

the support team react fast and able to solve my issue with profession and patience. They handle the change backend and work it out well.

Eco Babies Canada

Sep 25, 2024  on Shopify

Awesome app that quickly and easily integrates your Google reviews to your online store. Simply download the app to your Shopify admin, find your store via their Google locator, select your layout and off you go! I love that it is simple, the Live Chat has a quick response time and the app has a free plan, so if you are a new shop looking for something simple and free to start, they can offer that.

E LOYAL

Sep 22, 2024  on Shopify

Highly Recommend Google Reviews Plus! I integrated the Google Reviews Plus app into my Shopify store, and I couldn't be happier with the experience. The app is incredibly easy to use and works seamlessly with my store. The customer service was outstanding—they were quick to respond and very helpful throughout the process. It’s made managing and displaying reviews a breeze. I highly recommend this app to anyone looking to enhance their store’s credibility and customer engagement. A great solution for businesses of all sizes!

OttawaCottonCandy

Sep 19, 2024  on Shopify

My Google Review app (free version) was impacted by a recent app upgrade. I reached out via chat and the team had it fixed in less than 20 minutes!! They were so helpful and quick. I highly recommend this app.

MR WIPE

Sep 18, 2024  on Shopify

Our startup has been using the app for many months. It is easy to use, it loads very quickly and it is very cost-effective. But above all, the support is extremely helpful. Never before have we seen a team respond so quickly, enthusiastically and comprehensively to requests and problems. We can only recommend the app!

SportySwim

Sep 17, 2024  on Shopify

Great app, does what it says on the tin. Had a small issue after an update but live chat helped me to sort the issue straight away and without fuss.

De Kortingknaller

Aug 15, 2024  on Shopify

Really helpful support, had an issue with a picture not showing. Fixed within 10 minutes by contacting them. Thanks!

Pablo Kim’s Chimichurri

Mar 12, 2024  on Shopify

It is great, I would give it a 5 star if I could separate reviews for each specific product, and attach that to the product page on my shopify store

Ansary Verkauf

Mar 02, 2024  on Shopify

Overall good Integration. The Update requires to allow access to all customer information. I won't update the app and I don't understand why you want to have our customer data.

Moorabbin Batteries

Feb 19, 2024  on Shopify

This app does exactly what's advertised but the reason you should at least try it is the support. Messaged with a widget query to figure out its class so I could reposition the app a tiny bit for mobile, the support team replies sub 5 minutes and gave me correct code to paste in. These guys work like magic so give them all the support you can!

Mattress Brands

Jan 27, 2024  on Shopify

Straight forward & looks good. Easy to put on the site & show people how well you serve the community. If you want to see how it looks on a site, check out https://www.mattressbrands.com/ & scroll down a bit

Nidharshana Sarees

Jan 04, 2024  on Shopify

Purpose of keeping the google review app is amazing. Good to keep this app for reviews for new customers.

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