We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails. We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.

i wish i had anything better to say about this app. If i start the list of issues, it will be long list.

Very Good Service. I was getting error while uploading product from store to app. Mohd Kashif Khan is the guy he help me to fix the issue.

The support use to be good. Have had a issue with my account and there is no one to talk to. Ive been trying to reach someone for hours and no one response to emails or live chat. When your feed is down and your loosing money you expect support to at least give you their hours of work.... Seriously pulling my hair out....

Keinerlei Kundenservice, und auch keine Hilfe. der 99$ Plan ist eine Frechheit. Es wird nichts eingerichtet. Ich kann nur davon abraten hier Hilfe zu suchen.

Exceptional Service & App from CedCommerce We want to sincerely thank the CedCommerce team for their exceptional service and hands-on support. From the moment we reached out about a product feed issue, they were quick to respond and took full ownership in resolving everything—from feed errors to a critical misrepresentation issue in Google Merchant Center. Thanks to their deep understanding of Google’s requirements, they helped us clean up and optimize our feed using their CedCommerce app, which has been an absolute game-changer. The app itself is incredibly easy to use, well-structured, and makes managing product data and syncing with Google Merchant Center seamless. What truly set them apart was the 24/7 support. No matter the hour, there was always someone available to assist us. They answered every question with patience, guided us step-by-step, and ensured our account was back in good standing—all while giving us peace of mind throughout the process. We’ve dealt with many support teams in the eCommerce space, but CedCommerce stands out for their dedication, knowledge, and customer-first approach. Highly recommend both their app and their team for any business looking to streamline their product feeds and stay compliant with Google policies. Huge thank you to the entire CedCommerce team—you’ve earned our trust and loyalty!

After working with Mohd from CEDCommerce Support and early issues, we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores. I can fully recommend the App and the Support is top notch

Great service and easy to use. The helpdesk did a great job by helping me with the settings. And the free starter is also great. So I can see if this works for me. Thank you so much!

Horrible ! Not only do they scam customers but they also tried to get access to our files and ended up removing our entire store products. We had to literally contact shopify and showed them PROOF that they tried to access from India and tested stuff on the website which they denied. Their customer service is non existent, they repeat same things again and again. Their Ads service is just as horrible. We used them for 6 months and not only did the sales get reduced the overall quality of ads went down as well It was a HUGE mistake using them which we would NEVER AGAIN!

The App and the customer service is not working or have abondened the customers. I cannot reach anyone of the customer service and the app got extremly buggy leaving my GMC Acc with a lot of banned itmes for no reason. For example: GMC banned my item because of invalid mobile link. The mobile link is not from my store but includes ..variantxxx/ced_commerce etc.. which causes alot of trouble in my account even after changing the link multiple times manually! furthermore the item prices are not synced correctly leading to disapproved items. the fact that no one is avble to talk is very scary and I cant recommend to use this app. anymore!