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Customer reviews: Donate & Grow Sales ‑ Goodness

Reviews (16)

Overall rating
4.8

What Merchants Think

Merchants generally express positive feedback on the "Donate & Grow Sales ‑ Goodness" app, appreciating its straightforward functionality and the impact it allows in terms of customer engagement through charitable donations. Users commend the app for being free of hidden costs, aesthetically pleasing, and functioning as advertised. However, some have experienced issues with customer support response times and feature limitations.

Key Strengths

  • Completely free with no hidden costs.
  • User-friendly installation and intuitive interface.
  • Incorporates well within Shopify admin without needing extra logins.
  • Engages customers by allowing them to select donation recipients.
  • Professional and clean appearance on storefronts.
  • Excellent support from responsive and helpful team, especially from Nico.

Common Concerns

  • Limited features and functionality.
  • Unresponsive customer support for some users.
  • Integration issues with certain page builder tools.

Final Thoughts

The "Donate & Grow Sales ‑ Goodness" app receives a warm reception for its simplicity and transparency. While some merchants have pointed out areas for improvement in terms of feature expansion and support, the app is largely appreciated for its contribution to enabling impactful charitable contributions and enhancing customer involvement. Most users anticipate further positive developments from the Goodness team.

SpazaStore

Apr 29, 2024  on Shopify

I downloaded and deleted several donation apps. It was so hard to find a free app without a hidden agenda or unexpected costs. We love this app. It does what it says it will without a catch. It looks good on the website and functions well.

WONDERCRAFT LTD

Apr 16, 2024  on Shopify

The application is okay. We look the setup but the features are very limited. As we use a Page Builder, we had to email the team to obtain the HTML code for the widget. Unfortunately we spent many days trying to get hold of them. They seemed to be very unresponsive via email.

Lily Jasmine Art

Mar 04, 2024  on Shopify

Their customer support and response time was amazing! I wanted some more information on how their app worked so I emailed and they responded instantly. Their app is easy to install and works perfectly and looks professional. And what's perfect is that it is completely free! Best donation app

JCS Candle Co.

Jan 19, 2024  on Shopify

I was after an app that would help my customers become more involved with my business by being able to choose which Charity their donation goes to and the Goodness app does just that. I did face some difficulty getting the app to work as intended. Nico's customer support was fantastic. Nico and I spoke about the potential this app can have and hope that it will be exactly what I need for the future.

VEGAN COSMIC UNIVERSE

Jan 06, 2024  on Shopify

Hi, I installed your app and did try to contact customerservice, emails keep bouncing back. my product page runs on e-composer, please let me know who to intergrate goodness, thanks

FlaxLin Eco Textiles

Nov 11, 2023  on Shopify

Simple intuitive interface. Easy installation. Excellent support. They respond quickly and solve all problems that arise.

Life Changing Mobility

Nov 06, 2023  on Shopify

I was looking for a way to share with my customers the impact they are making everytime they make a purchase. I also wanted an app that didn’t make the donation for me but would help me track how much we would give and to whom. This app does just that. I have shared a few ideas to improve the app for my situation and the team at Goodness has been very responsive and helpful. I’m expecting the final solution will be exactly what I need. Thank you.

Curly Secret

Oct 09, 2023  on Shopify

This app is super easy to install and use. Not only clear for us, but also for customers. 100% recommended!

NO ISSUES

Jun 16, 2023  on Shopify

Love it! Goodness lives in our Shopify admin, so I don't need to log into multiple tools. It took me 2 minutes to set up, and the dashboard is easy and intuitive to navigate. Customer service is always outstanding, the team is always fast to reply and keen to help, and Nico is genuinely excited about leaving a positive social impact on e-commerce. Goodness is always launching new features, so I'm really looking forward to being a part of the Goodness journey and seeing how far they go.

Sockies

Feb 21, 2023  on Shopify

Love it! It’s added delight to my store’s checkout experience, and customers get to see that part of their money goes towards supporting causes we care for. The Goodness team has been super responsive and helpful, and I’m very happy to be working with them!

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