Reviews: GLO Color Swatch,Variant Image

Customer reviews: GLO Color Swatch & Bundles

Reviews (1,418)

Overall rating

4.9

5

1,316
4

38
3

3
2

2
1

13

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
User-friendly interface, easy to integrate and set up on Shopify stores.
Wide range of customization options for swatches and variant images.
Improves product presentation and potentially boosts conversions by enhancing user experience.
Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

Occasional technical issues and conflicts between features, though often resolved quickly by support.
Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Alegria Shoe Shop

Dec 09, 2025 on Shopify

Sarah was extremely helpful and kind. Highly recommend.

DillyPop Pickleball

Dec 08, 2025 on Shopify

great service!

Purely Alpaca

Dec 08, 2025 on Shopify

Love how the app installed easily, easy setup and saved me a TON of time with the 1000s of unique color/texture swatches we have. When I didn't understand something (browser caching) they helped me right away.

Dexity

Dec 07, 2025 on Shopify

Super schneller und direkter Support! Wir hatten ein kleines Problem und uns wurde sofort geholfen – freundlich, kompetent und lösungsorientiert. So wünscht man sich Kundenservice. Vielen Dank!

wooly walkers

Dec 06, 2025 on Shopify

Support is solid. Issue came up and was resolved in 48 hrs.

Blessa

Dec 05, 2025 on Shopify

Very intuitive and easy-to-use app that synchronizes all products perfectly. It works smoothly with my store, and the color swatches look great on the product pages. The support team is also excellent – very helpful and incredibly fast in responding and solving any issues. Highly recommended!

TagsFly

Dec 05, 2025 on Shopify

It’s truly an amazing app. The technical support is exceptionally good. You’re no longer limited by the theme’s built-in product options. There’s even dynamic swatch support on the collection page. I run multiple e-commerce stores and we sell personalized products on all of them. It’s time to move all my stores to this app. I highly recommend it.

Marbella Insumos

Dec 05, 2025 on Shopify

De lujo

GAIYA

Dec 04, 2025 on Shopify

Acegolfs

Dec 04, 2025 on Shopify

Sarah is very professional. Problem solved very quickly!

AMELIE Savannah

Dec 04, 2025 on Shopify

You charged me extra, I use it on a lot of stores, but not on this one..

Mindful Merch

Dec 03, 2025 on Shopify

Sarah was extremely helpful in helping to set up the swatches and getting it streamline onto our site! Her expertise was incredible. Very happy with the service and the app! Definitely recommend

Luxen

Dec 03, 2025 on Shopify

I am not too techy so Annie supported me during the installation process

Nequaam™

Dec 03, 2025 on Shopify

Réactif, agréable, m'a enlevé une épine du pied ! Encore merci :)

Elopeactive

Dec 02, 2025 on Shopify

Annie was super cute and super helpful! Thanks GLO team!

Whisper Organics

Dec 02, 2025 on Shopify

Quick to reply. Very functional well done app.

TIDOMY

Dec 01, 2025 on Shopify

AMAZING site , I 100% recommend it

Offbeat Sweetie

Nov 30, 2025 on Shopify

The app does exactly what I need it to, and support is very responsive.

5 Stripes Merch

Nov 28, 2025 on Shopify

I had an error on my page that I just couldn't figure out, so I reached out to customer service. Sarah got back to me and had the issue resolved before the end of the day. She also sent me screenshots of the solve to make sure that I was happy with the results. I highly recommend the customer service team for their due diligence...even on a holiday. Thanks Sarah!

EternalShine

Nov 27, 2025 on Shopify

Great work and amazing service