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Customer reviews: Globe: Pickup Points

Develop by Appfleece

Reviews (31)

Overall rating
5

What Merchants Think

Merchants have widely praised "Globe: Pickup Points" for its robust functionality and user-friendly interface. The app has been highlighted as a game-changer for managing logistics and pickup points, with many users expressing satisfaction with how seamlessly it integrates into their existing operations. The support, particularly from team members like Adam, has been consistently commended for being responsive and problem-solving, making the app a favorite among users.

Key Strengths

  • Ability to handle multiple carriers with advanced customization options.
  • Easy setup and intuitive user interface for seamless customer checkout experiences.
  • Integration with various markets, countries, and languages, enhancing its versatility.
  • Highly responsive and accessible customer support, often mentioned by name (e.g., Adam and Jan).
  • Direct integration with checkout, improving order processing and customer satisfaction.
  • Flexible and reliable service, including quick addition of new features upon request.

Common Concerns

  • Manually adding pickup points can be a bit non-intuitive.
  • Some limitations in language and market integration, although considered minimal by users.

Final Thoughts

"Globe: Pickup Points" is celebrated as an essential tool for eCommerce merchants looking to enhance their delivery and logistics solutions. With its intuitive design, broad compatibility with courier services, and unrivaled customer support, it stands out as a leading choice for parcel management. Though minor concerns exist, the overall reception highlights its effectiveness and indispensability in improving logistical efficiency and customer satisfaction.

Biscottíz

Mar 29, 2025  on Shopify

A must have app for all european shopify stores, helping to easily overcome shopify's quite combersome limitations with enable stores to have pickup points, with wide range of options. In Hungary, 80-90% percent of my customers are using pickup points as a delivery option, so we could make our revenue thanks for Globe: Pickup Points. Its especially helpful for crossborder sales in the EU, able to offer local/national carrier options. Also the customer support is the fastest by so far, compared to the customer service of other apps that i used before. Great, detailed support with the installation, and almost instantly when you ecounter an issue. Cant ask for more. Excellent app and excellent customer support! 10 out of 10. Best wishes from Hungary! biscottiz.hu

KLOKI

Mar 28, 2025  on Shopify

Great and immediate help from the support team with the implementation of the app on our e-shop. We had several specific requirements for shipping methods that couldn’t be set directly in the user interface, but their team was able to easily adjust and customize the app to meet our needs. I also highly appreciate the simplicity and clarity of the entire app. It’s the perfect plugin for expanding and growing a network of carriers.

Peter Freestone

Mar 25, 2025  on Shopify

Great app! We've used it for our e-shop, sending books to many different countries with the ability to support multiple languages. The settings were smooth, data migration was perfect, and the support from the supplier was amazing. Highly recommend this !

KSwiss-UK-UAT

Mar 24, 2025  on Shopify

Nous avons eu besoin d'intégrer des points relais d'un transporteur, Globe l'a fait en quelques jours. Super réactivité ! Cela nous évite des développements plus complexes

LayerLabs

Mar 10, 2025  on Shopify

Great app and even better support! They helped me quickly set up everything I needed. The ability to manage all carriers in one place is just awesome. Thank you! :)

Re-Kiddo

Feb 17, 2025  on Shopify

We use Globe after switching from another solution and for me great! The variety of providers is great and the UX of the app towards customers is awesome. The benefit for ours is the further development of the app and the potential to connect carriers via API. Support for the app is great - fast, helpful.

Skinners Technologies s.r.o.

Jan 30, 2025  on Shopify

We used to use different apps like Zásilkovna (Digismoothie) for pickup points, but this one can handle multiple carriers, the settings is great, much more customizations, custom e-mail sender domain and the support is just amazing. Manually adding pickup points for clients is a bit non-intuitive, but it's not very common. App can work with multiple markets, countries and languages (there are some limitations, but it's still the best I've seen).

WallPanels.com.au

Jan 29, 2025  on Shopify

I've used hundreds of apps and this is by far my favourite one. Adam is awesome and was so helpful. Can't recommend this app enough.

DinnerDrug

Jan 29, 2025  on Shopify

This is literally the best parcel pick up and shipping app I have ever used (and trust me, I tried a few). The set up takes a few minutes, and the checkout experience for the customer is sooo easy and painless. It lets the customer choose a pickup point from either a list or a map that's linked to Google Maps API in a super easy way. We got orders within minutes of setting it up, whereas before we would get so many messages from people complaining about the different app we were using, it was a nightmare! ALSO, the support is amazing! Adam helped me within a few minutes (they have a live chat function, so there's no need for emails or long waits). `

Matcha Heaven

Jan 13, 2025  on Shopify

The app for pick-up points and logistics integration is a game-changer! Super intuitive and has made managing our e-shop so much easier. Can’t wait to work on more projects together. We can only recommend!

Elila.cz

Nov 16, 2024  on Shopify

Skvělá aplikace, zase o krok napřed. Za základní plán hned automaticky import do clientu a taky tisk přimo z shopify. Určitě doporučuju a k tomu zakaznicka podpora v podstatě kdykoliv je potřeba.

iLoveMobil

Oct 14, 2024  on Shopify

Great service. unrivaled support. Everything works. We are happy to change our original app to Globe. Really smooth everything

Repetky - České menstruační kalhotky

Jul 31, 2024  on Shopify

As an eShop owner, Pickup Points has transformed the way I manage deliveries. This app is incredibly user-friendly and makes coordinating parcel pickups for my customers effortless. The extensive network of pickup points ensures my customers always have a convenient location to collect their orders. Notifications keep both me and my customers informed, enhancing the overall shopping experience. What stands out the most is their excellent customer service. The support team is always responsive and quick to resolve any issues, which is crucial for maintaining customer satisfaction. With flexible pickup times and reliable service, Pickup Points has become an essential tool for my business. Highly recommended for any eShop owner!

Sókit

Jul 31, 2024  on Shopify

The app works exactly how you want it to work. It integrates several courier apps into one. I had the very best experience with support, namely Adam. Thank you for that!

Complex

Jul 28, 2024  on Shopify

The best pickup point app there is. Works well, looks clean, it is easy to connect and install. The support team is very helpful, and communicates really fast. Would recommend to everyone.

Baker's Paradise

Jul 09, 2024  on Shopify

Great app! We are using it for PPL and Zasilkovna. Both works very well! Support is highly responsive and friendly.

Decathlon Cyprus

May 24, 2024  on Shopify

Simply fantastic. Adam & Jan have been so helpful and accommodating. My shipping provider was not supported by Globe however after a quick conversation my provider was added with no issues. Any question I asked were answered promptly and any additional functions requested were added within 24 hours. I cannot recommend Globe enough. They solved an issue I was facing where others were unable to assist.

Forbidden Life

Apr 19, 2024  on Shopify

Thanks for this app. It solved our problem with Packeta widget (Zásilkovna) after payment. We currently have it directly in Checkout, and thanks to that is our Customer Care more efficient and faster processing of orders.

EcoHaus

Apr 18, 2024  on Shopify

Excellent solution for adding pickup points directly to checkout, easy to setup and works as expected

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