Reviews: Giveaway Ninja • Giveaways

Customer reviews: Giveaway Ninja • Giveaways

Reviews (76)

Overall rating

5

29
4
3
2
1

What Merchants Think

The "Giveaway Ninja • Giveaways" app is widely appreciated by merchants for its ease of use and exceptional customer support. Many users highlight how the app simplifies the process of running giveaways, making it a valuable tool for businesses of various sizes. The support team, especially Andrea, is frequently praised for offering quick and effective assistance, enabling merchants to maximize the app's potential.

Key Strengths

Extremely easy to set up and integrate with Shopify
Phenomenal and responsive customer support, notably from Andrea
Comprehensive feature set catering to businesses of all sizes
Helps drive engagement with multiple action entries for participants
Implements user feedback by adding requested features

Common Concerns

Occasional issues with setup that require customer support assistance
Initial installation may require guidance for some users

Final Thoughts

Overall, "Giveaway Ninja • Giveaways" stands out as a highly efficient and supportive tool for managing giveaways. It receives strong endorsements from merchants who value its functionality and the outstanding support provided by Andrea and the team. The app is highly recommended for those seeking to enhance customer engagement through effective giveaway campaigns.

CarDrugs.com

Apr 21, 2024 on Shopify

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

Inthespiritcandles

Mar 29, 2024 on Shopify

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

The Bandana Blanket Company

Mar 27, 2024 on Shopify

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Sassy Balls | Outrageous Protein Packed Snacks

Mar 03, 2024 on Shopify

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Sartor

Jan 19, 2024 on Shopify

Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea

Ninnys Napkins

Jan 02, 2024 on Shopify

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

QSP KNIFE

Nov 30, 2023 on Shopify

Really a nice app, very useful. and Andreas helped me a lot, always patience and kindness. He solved a lot of troubles for me when I set my first giveaway project. In one word: great app and great service.

Rebel Road Blues

Nov 20, 2023 on Shopify

Absolutely the easiest app to use, the customer service has been very helpful for me. I am a first-time user and can say it has been great so far!!! Thank you so much!! Jill

The Home Moment

Nov 06, 2023 on Shopify

brilliant app that takes all the hard work out of creating giveaways, and great customer service